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For Companies At a Glance
- Tasks: Provide tech support and troubleshoot issues for users.
- Company: Join Littlefish, a dynamic IT service provider in Nottingham.
- Benefits: Enjoy hybrid working, competitive salary, and flexible shifts.
- Why this job: Be part of a supportive team making a real impact in tech.
- Qualifications: No specific experience required; just a passion for technology!
- Other info: Work on a 4 on 4 off shift pattern, including weekends.
The predicted salary is between 21000 - 26000 £ per year.
Come and join the Littlefish team!
Work location: Nottingham (Hybrid)
Salary: Up to £26,252
Home based position on a 4 on 4 off shift pattern (including weekends and bank holidays).
Contact Detail:
Littlefish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Engineer
✨Tip Number 1
Familiarise yourself with common IT service desk tools and software. Being knowledgeable about ticketing systems, remote support tools, and troubleshooting techniques will give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills. As a Service Desk Engineer, you'll be interacting with users regularly, so demonstrating your ability to communicate effectively and handle queries with patience is crucial.
✨Tip Number 3
Research Littlefish and their values. Understanding the company culture and what they stand for can help you tailor your responses in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare for scenario-based questions. Think about past experiences where you've resolved technical issues or dealt with difficult customers, as these examples will showcase your problem-solving skills and adaptability.
We think you need these skills to ace Service Desk Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Desk Engineer. Familiarise yourself with common tasks and required skills to tailor your application effectively.
Complete the Online Application Form: When redirected to the online application form, ensure that every section is filled out completely. Missing information can lead to your application being overlooked.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in IT support or customer service roles. Use specific examples to demonstrate your problem-solving skills and technical knowledge.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Littlefish
✨Understand the Role
Make sure you thoroughly understand what a Service Desk Engineer does. Familiarise yourself with common responsibilities, such as troubleshooting technical issues and providing excellent customer service.
✨Showcase Your Technical Skills
Be prepared to discuss your technical skills and experience. Highlight any relevant software or tools you've used in previous roles, and be ready to answer technical questions that may come up during the interview.
✨Demonstrate Problem-Solving Abilities
Service Desk Engineers often face unexpected challenges. Prepare examples of how you've successfully resolved issues in the past, showcasing your analytical thinking and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
