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- Tasks: Manage and optimise IT infrastructure, ensuring smooth operations and security compliance.
- Company: Join a dynamic social network focused on innovation and user engagement.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a tech-savvy team making a real impact in the digital landscape.
- Qualifications: 5+ years in IT roles, experience with 1000+ users, and relevant industry certifications required.
- Other info: Ideal for problem solvers passionate about technology and infrastructure management.
The predicted salary is between 48000 - 72000 £ per year.
As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls. You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications.
Responsibilities:
- Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets the needs of our business and aligns with the wider business strategy.
- Identify opportunities for leveraging technology to improve business processes and performance.
- Provide 3rd line support for all infrastructure-related issues, managing internal/external resources for quick and timely resolution.
- Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to.
- Responsible for infrastructure availability and support, including but not limited to:
- Servers and operating systems
- Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
- Telephony and unified communications
- Networking (LAN, WAN, WLAN, Firewalls)
- Anti-Virus - Sophos
- Backups - Arcserve
- Database - SQL
- Printing
- File Storage, Directory management
- Web filtering - Forcepoint
- Service monitoring - PTRG
- Office 365
- Microsoft Entra
- Cloud migrations
Experience needed:
- Minimum 5 years' experience in similar roles
- Experience working in an SME environment with circa 1000+ users
- Experience with ITIL qualifications
- Industry-relevant qualifications such as MCSE
- Outstanding problem-solving and troubleshooting abilities
- ISO27001:2022 experience
- Windows Server cloud migrations
IT Infrastructure Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Servers, Active Directory, and Microsoft Entra. Having hands-on experience or relevant certifications in these areas will give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who have experience in SME environments. Attend industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your previous experiences in managing IT infrastructure for a similar-sized organisation. Be ready to share specific examples of how you've improved processes or resolved complex issues, as this will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on the latest trends and best practices in IT security, particularly those related to NIST, NCSC, and ISO27001:2022. Showing that you are proactive about security compliance will resonate well with the hiring team.
We think you need these skills to ace IT Infrastructure Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure management, particularly with Windows Servers, Active Directory, and cloud migrations. Use specific examples to demonstrate your problem-solving skills and familiarity with industry standards like ISO27001:2022.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the company's needs. Mention your experience in managing IT infrastructure for a similar-sized environment and your understanding of compliance and security certifications.
Showcase Technical Expertise: When detailing your experience, emphasise your technical expertise in areas such as networking, telephony, and service monitoring. Highlight any relevant qualifications like ITIL or MCSE that support your candidacy for the IT Infrastructure Manager position.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT role.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows Servers, Active Directory, and other relevant technologies. Highlight specific projects where you successfully implemented or managed IT infrastructure solutions.
✨Understand Security Standards
Familiarise yourself with NIST, NCSC, and CIS guidelines. Be ready to explain how you've ensured compliance with security certifications in your previous roles, as this is crucial for the position.
✨Demonstrate Strategic Thinking
Prepare to discuss how you would develop and implement a strategic plan for IT infrastructure. Think about how technology can improve business processes and be ready to share examples from your past experiences.
✨Problem-Solving Scenarios
Expect to face hypothetical scenarios related to infrastructure issues. Practice articulating your thought process and problem-solving approach, showcasing your ability to manage 3rd line support effectively.
