VP Insurance Client Partner

🔹 We’re hiring: VP Insurance Client Partner – Personal Lines

📍 London | Hybrid | Reporting to: SVP, Head of Insurance

EXL’s Insurance team is transforming the operations of some of the world’s largest insurance groups — blending deep domain expertise with customer intelligence, dynamic analytics, AI, automation, and digital innovation.

We’re looking for a VP Insurance Client Partner with a passion for growth, transformation, and insurance excellence to work with leading Tier 1 Personal Lines insurers.

💼 What You’ll Do

• Manage strategic relationships with Heads of Transformation, Change and Operations Directors.
• Partner with Tier 1 insurance clients to deliver outsourcing and digital transformation solutions.
• Develop and execute detailed account growth plans aligned to client strategy.
• Identify opportunities for expansion across policy, claims, analytics and underwriting.
• Build and orchestrate a partner network to solve client challenges in a scalable and impactful way.

✅ What You Bring

• 10+ years of experience in consulting or BPO/BPM, focused on Personal Lines Insurance.
• Proven success in senior account management across complex insurance landscapes.
• Deep understanding of claims, underwriting, analytics, policy ops and emerging digital trends.
• Strong executive presence, commercial awareness, and stakeholder engagement skills.

🌟 Why Join EXL?

• Competitive salary + bonus
• Private healthcare, income protection, critical illness and 4x life assurance
• Pension plan + Employee Stock Purchase Plan (ESPP)
• Hybrid, flexible working model
• Learning, development & leadership growth programs
• A collaborative culture that values diversity, inclusion, and innovation

👥 At EXL, we don’t just solve problems — we reimagine processes and empower people.

Ready to make an impact in insurance? Let’s talk!

👉 Apply today or message me for more details.

To be considered for this role, you will be eligible to work in the United Kingdom.