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For Companies At a Glance
- Tasks: Support customers with technical advice and assist the sales team in achieving targets.
- Company: Join PHC Parts, a trusted name in HVAC spare parts since 1975.
- Benefits: Gain hands-on experience, training, and mentorship in a dynamic work environment.
- Why this job: Build a career in technical sales while developing valuable skills and relationships.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: This apprenticeship offers a pathway to a rewarding career in the electrical industry.
The Apprentice Technical Sales Advisor will learn to provide technical support and sales advice to customers, focusing on electrical parts. This role is designed for individuals seeking to build a career in technical sales within the Electrical industry. The apprentice will gain hands-on experience, training, and mentorship to develop the necessary skills to excel in a technical sales role in PHC Parts.
- Customer Support: Assist customers with product inquiries, providing detailed technical advice and guidance to help them make informed purchasing decisions.
- Sales: Support the sales team in identifying customer needs, promoting products, and achieving sales targets.
- Product Knowledge: Develop a thorough understanding of plumbing, heating and cooling products, including features, benefits, and applications.
- Order Processing: Assist with the preparation and processing of sales orders, ensuring accuracy and timely delivery.
- Relationship Building: Cultivate strong relationships with customers to foster loyalty and repeat business.
- Training and Development: Participate in training sessions to gain product knowledge and sales skills.
- Problem Solving: Assist customers in troubleshooting product issues, providing solutions and arranging support where necessary.
- Market Research: Monitor market trends and competitor activities to identify opportunities for growth and improvement.
- Collaboration: Work closely with the sales team and other departments to ensure a seamless customer experience.
Contact Detail:
Getting In Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Technical Sales Advisor
✨Tip Number 1
Familiarise yourself with the electrical parts and HVAC industry. Understanding the products you'll be selling will not only boost your confidence but also help you engage more effectively with customers during interviews.
✨Tip Number 2
Practice your customer service skills. Since this role involves assisting customers with inquiries, role-playing different scenarios with friends or family can help you prepare for real-life situations you might encounter.
✨Tip Number 3
Network with professionals in the technical sales field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at PHC Parts.
✨Tip Number 4
Research PHC Parts and their competitors. Knowing their product range, market position, and customer base will allow you to demonstrate your enthusiasm and knowledge during the interview process.
We think you need these skills to ace Apprentice Technical Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Apprentice Technical Sales Advisor position. Understand the key responsibilities and skills required, such as customer support, sales, and product knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service or sales experience, even if it's informal, and showcase your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you are interested in technical sales and how your skills can contribute to PHC Parts. Be sure to include specific examples of your problem-solving abilities and teamwork.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Getting In Limited
✨Know Your Products
Familiarise yourself with the plumbing, heating, and cooling products that PHC Parts offers. Understanding their features, benefits, and applications will help you provide informed technical advice during the interview.
✨Demonstrate Customer Support Skills
Be prepared to discuss how you would assist customers with product inquiries and troubleshoot issues. Highlight any previous experience in customer service or sales, as this will show your ability to build relationships and foster loyalty.
✨Showcase Teamwork and Collaboration
Since the role involves working closely with the sales team and other departments, be ready to share examples of how you've successfully collaborated in a team setting. This will demonstrate your ability to contribute to a seamless customer experience.
✨Express Your Willingness to Learn
As an apprentice, it's crucial to convey your eagerness to learn and develop new skills. Discuss your enthusiasm for participating in training sessions and how you plan to apply that knowledge in a practical setting.
