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For Companies At a Glance
- Tasks: Lead the team, ensure smooth operations, and deliver exceptional customer service.
- Company: Join Heron Foods, a growing company with over 340 stores across the UK.
- Benefits: Enjoy 10% discounts, career development, 24/7 GP access, and more perks.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Apply early as this opportunity may close sooner than expected!
Discover Your Next Opportunity: Duty Manager at Heron Foods
Location: Hartlepool, Teeside, TS24 7RY
Salary: £12.50 per hour
Hours: 27 hours per week
Why Heron Foods?
Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.
Enjoy a range of perks, including:
- Discounts: 10% off at both Heron Foods and B&M stores.
- Personal Growth: Access to career development programs like 'Future Flyers.'
- Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
- Recognition & More: From long-service rewards to exclusive discounts and a host of extras.
What You'll Do:
As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well-presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Fast-Paced and Rewarding:
Every shift will be dynamic and purposeful, whether you're inspiring the team or rolling up your sleeves to get the job done. You'll thrive in a lively environment where your leadership makes a real impact.
What We're Looking For:
We're seeking individuals who bring:
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
Apply Today:
Don't wait-apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!
Duty Manager (Part Time - 27 hours contract) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Part Time - 27 hours contract)
✨Tip Number 1
Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and community can help you align your answers during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills and ability to motivate a team. Be ready to discuss specific situations where you successfully resolved customer queries or improved store performance.
✨Tip Number 3
Research common challenges faced by Duty Managers in retail settings. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to take on the role.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A positive attitude and genuine interest in working at Heron Foods can leave a lasting impression on the hiring team.
We think you need these skills to ace Duty Manager (Part Time - 27 hours contract)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Manager position. Tailor your application to highlight how your experience aligns with what Heron Foods is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and manage a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate how you meet the qualifications and can contribute to the success of Heron Foods.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Heron Foods
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand the Company Culture
Research Heron Foods and understand its values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their thriving environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints or ensuring high standards of service. Think of specific situations where you've excelled in customer service and be prepared to share those stories.
✨Demonstrate Your Organisational Skills
As the role requires exceptional organisational abilities, be ready to discuss how you manage tasks and priorities in a fast-paced environment. Share examples of how you've maintained efficiency and productivity in previous roles.
