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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working hours available; apply early to secure your chance!
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it!
It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don’t worry, you’ll have lots of fun along the way and you’ll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life’s moments.
- Process all sales politely, efficiently and accurately whilst upselling on till products.
- Price and merchandise stock and products correctly.
- Work with the team unloading and unpacking the deliveries.
- Assist with stock takes, which may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else! We want to support a work/life balance, therefore don’t worry if you’re not available all hours of the day – just tell us via the application form when you are available to work!
The Ideal Candidate:
Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we’re proud of it! We work very hard to meet the needs of our loyal customers. We understand work – life balance and can offer flexible arrangements to suit both you and the business in certain areas. Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you’ll be customer focused and will bring your best to the team!
Package Description:
About the Company: Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
- 25% Card Factory colleague discount in-store and online.
- Financial Wellbeing Support.
- Financial Education Tools.
- Salary Advance.
- Seasonal incentive schemes.
- Opportunity to apply for Retail Apprenticeships.
- Access to blended learning and development content.
- Discounted mobile phone contracts.
- Discounts across 100’s of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the Card Factory brand and its products. Understanding their offerings will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your multitasking skills in a busy environment. You might want to simulate a fast-paced retail scenario with friends or family to get comfortable managing multiple tasks at once.
✨Tip Number 3
Showcase your customer service skills in any interactions you have before the interview. Whether it's at a café or a shop, treat every encounter as an opportunity to demonstrate your passion for helping others.
✨Tip Number 4
Be prepared to discuss your availability openly during the application process. Since Card Factory values work-life balance, being honest about your schedule can help them find the right fit for both you and the team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your passion for customer service. Share specific examples of how you've provided excellent service in the past, even if it's from non-retail experiences.
Showcase Multitasking Abilities: Mention any experiences where you successfully managed multiple tasks at once. This could be from previous jobs, volunteer work, or even during school projects.
Express Flexibility: Clearly state your availability in the application form. If you have specific times you can work, make sure to mention them to show that you're adaptable and willing to meet the company's needs.
Inject Personality into Your Application: Let your personality shine through in your application. Use a friendly tone and perhaps share a fun fact about yourself that aligns with the company culture of being a little 'mad' and enjoying the fast-paced environment.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences that showcase your ability to juggle responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. Mention any experiences where you had to work under pressure and how you maintained high standards while doing so.
✨Be Open About Your Availability
Since the company values work-life balance, be honest about your availability during the interview. This shows that you are considerate of both your needs and the company's requirements.
