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- Tasks: Join us as a Trainee Insurance Account Handler and build client relationships while managing insurance policies.
- Company: GS Group is a leading insurance broker in Scotland, part of the top 30 UK-wide JMG Group.
- Benefits: Enjoy competitive salary, generous holidays, healthcare scheme, and full training support.
- Why this job: Kickstart your career in a thriving industry with a supportive team and growth opportunities.
- Qualifications: Customer service experience and strong communication skills are essential; Microsoft Office proficiency is a plus.
- Other info: This role offers a unique chance to learn and advance in a dynamic environment.
The predicted salary is between 20000 - 30000 £ per year.
Established in 1991, GS Group is one of the leading insurance brokers in Scotland and proudly part of the wider JMG Group. Our focus has always been on employing people that are approachable and are passionate about delivering for our clients. This has resulted in consistent growth, with GS Group doubling in size every five years. We now operate out of five locations, with more to come and receive all of the benefits of being part of a UK wide PE backed top 30 broker.
Due to continued success and business growth, we are looking to expand our team in Perth with a Trainee Insurance Account Handler. This is a truly unique opportunity to begin a career in such a fantastic industry. You will have full support and training from a very experienced team and have the opportunity to advance your career. We are looking for people who are in the very early stages of their career who have some form of Customer Service Experience and Administration Skills. We are looking for enthusiasm and professionalism and the willingness to learn above all else.
Key Responsibilities:
- Building and maintaining strong relationships with clients, learning to help them understand their insurance requirements and supporting with the provision of professional guidance.
- Policy Administration: Handle the end-to-end administration of personal insurance policies, ensuring accuracy and compliance with industry regulations.
- Renewals and Upselling: Proactively manage policy renewals, identify upselling opportunities, and contribute to the growth of the client portfolio.
- Market Knowledge: Stay informed about industry trends, changes in regulations, and emerging products to provide informed advice to clients.
- Collaboration: Work closely with internal teams, including underwriters and claims specialists, to deliver comprehensive and effective insurance solutions.
- Qualifications and Experience:
- Customer Service experience, both telephone and written
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a collaborative team.
- Proficient in Microsoft Office
What we offer
- Competitive Salary & Package
- Company Pension scheme
- Generous holiday entitlement, including birthday day off
- Full training and career development support
- Healthcare scheme
- Free Parking
Trainee Insurance Account Handler employer: G's Group
Contact Detail:
G's Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Insurance Account Handler
✨Tip Number 1
Familiarize yourself with the insurance industry by reading up on current trends and regulations. This knowledge will not only help you in interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work at GS Group or similar companies. Attend industry events or join online forums to make connections that could lead to valuable insights and referrals.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or an email, showing enthusiasm and professionalism can leave a lasting impression.
✨Tip Number 4
Prepare for potential interviews by practicing common questions related to customer service and teamwork. Highlight your willingness to learn and adapt, as these qualities are highly valued in a trainee role.
We think you need these skills to ace Trainee Insurance Account Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Trainee Insurance Account Handler position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any customer service experience and administration skills you possess. Provide specific examples of how you've successfully interacted with clients or managed administrative tasks.
Show Enthusiasm and Willingness to Learn: Make sure to convey your enthusiasm for the insurance industry and your eagerness to learn. Use phrases that reflect your passion for delivering excellent service and your commitment to professional growth.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial in the insurance sector.
How to prepare for a job interview at G's Group
✨Show Your Enthusiasm
Make sure to express your passion for the insurance industry and your eagerness to learn. GS Group values enthusiasm and professionalism, so let your excitement shine through during the interview.
✨Highlight Customer Service Experience
Prepare examples from your past experiences that demonstrate your customer service skills. Discuss how you effectively communicated with clients and resolved their issues, as this is crucial for the Trainee Insurance Account Handler role.
✨Demonstrate Team Collaboration
Be ready to talk about times when you worked successfully in a team. GS Group emphasizes collaboration, so share specific instances where you contributed to a group effort or supported colleagues.
✨Research Industry Trends
Stay informed about current trends and changes in the insurance industry. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to providing informed advice to clients.
