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- Tasks: Assist customers with holiday planning and provide excellent service.
- Company: Join a supportive and established team in Northwich.
- Benefits: Flexible working hours and the option to work part-time or full-time.
- Why this job: Be part of a friendly team and make a positive impact on customers' holiday experiences.
- Qualifications: Looking for enthusiastic individuals with a passion for helping others.
- Other info: Must be available to work every other weekend.
The predicted salary is between 28800 - 43200 £ per year.
This is a flexible working role as long as you can commit to working every other weekend. You can work your hours around this either part time or full time.
My client is looking for friendly, helpful, and enthusiastic people to join their Customer Service team in Northwich! This is a great opportunity to join a supportive, established team where you'll help people plan their holidays and feel great doing it.
Customer Service Advisor Inbound employer: Niche Employment Solutions Limited
Contact Detail:
Niche Employment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Inbound
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or a casual chat, let your passion for helping others shine through. This will demonstrate that you're a great fit for the friendly and helpful environment they’re looking for.
✨Tip Number 2
Familiarise yourself with common customer service scenarios, especially those related to holiday planning. Being able to discuss how you would handle specific situations can set you apart and show that you’re proactive about understanding the role.
✨Tip Number 3
Highlight your flexibility in working hours, especially your availability for weekends. Since this role requires commitment to every other weekend, emphasising your willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 4
Research the company culture and values of the team in Northwich. Being able to align your personal values with theirs during conversations can help you connect better and show that you’re genuinely interested in being part of their supportive team.
We think you need these skills to ace Customer Service Advisor Inbound
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the role requires friendly and enthusiastic individuals, make sure to convey your personality in your application. Use a warm tone in your cover letter and provide examples of how you've helped customers in the past.
Highlight Flexibility: Emphasise your ability to work flexible hours, especially your commitment to working every other weekend. This shows that you are adaptable and willing to meet the company's needs.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Niche Employment Solutions Limited
✨Show Your Enthusiasm
As a Customer Service Advisor, it's crucial to demonstrate your friendly and enthusiastic nature. Make sure to express your passion for helping others and your excitement about the role during the interview.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might encounter, such as handling complaints or providing information. Be ready to share examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Highlight Flexibility
Since this role requires working every other weekend, emphasise your flexibility and willingness to adapt your schedule. This will show the interviewer that you are committed and can meet the demands of the job.
✨Research the Company
Familiarise yourself with the company’s values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for, making you a more appealing candidate.
