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- Tasks: Join our Lettings team to manage relationships and ensure exceptional service for Landlords and Tenants.
- Company: loc8me is a dynamic student lettings company focused on delivering top-notch accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development in a flexible work environment.
- Why this job: Be part of an ambitious company that values innovation and teamwork while making a real impact.
- Qualifications: Strong communication and organisational skills; experience in lettings preferred but not essential.
- Other info: Work hours are 9am-5:30pm weekdays with occasional Saturdays; driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Why come and work with us
- You’ll be part of a company that values innovation and alternative thinking
- We invest in and value personal development
- You’ll be part of an audaciously ambitious and growing company
- You’ll be working alongside great people
Your responsibilities will include
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Manage communications via phone, email, Live Chat, and WhatsApp
- Maintain lettings compliance knowledge and conduct Right to Rent checks
- Receive and process new enquiries from Tenants and Landlords
- Advertise properties and proactively contact our database of potential Tenants
- Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
- Negotiate offers between Landlords and Tenants
- Assist the Asset Management team during the busy changeover period
- Assist with marketing events
We’re looking for
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the student lettings market. Understanding the unique needs and preferences of students can give you an edge in conversations with potential landlords and tenants.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field, which can lead to valuable insights and opportunities.
✨Tip Number 3
Brush up on your communication skills. Since you'll be dealing with a diverse range of people, practice active listening and clear communication to ensure you can build strong relationships.
✨Tip Number 4
Showcase your customer service experience. Be prepared to discuss specific examples where you've gone above and beyond for clients, as this will demonstrate your commitment to providing exceptional service.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are key for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals, as this is crucial for the position.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully managed relationships with clients or colleagues in previous roles, especially in a lettings or customer-focused environment.
Highlight Your Initiative: Demonstrate your self-motivation and ability to work independently. Share instances where you took the initiative to solve problems or improve processes, which aligns with the 'get stuck in' attitude they are looking for.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to build relationships and resolve issues effectively.
✨Demonstrate Your Communication Abilities
Excellent communication is crucial for this role. During the interview, focus on how you communicate with diverse groups, whether it's landlords, tenants, or contractors. Practice articulating your thoughts clearly and confidently.
✨Research loc8me and the Industry
Familiarise yourself with loc8me's mission and values, as well as current trends in the lettings market. This knowledge will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully navigated similar challenges.
