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- Tasks: Join our Lettings team to manage relationships and ensure exceptional experiences for Landlords and Tenants.
- Company: loc8me is a dynamic student lettings company focused on providing top-notch accommodation experiences.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for personal development in a flexible work environment.
- Why this job: Be part of an ambitious company that values innovation and teamwork while making a real impact.
- Qualifications: Strong communication and organisational skills; experience in lettings preferred but not essential.
- Other info: Work hours are Monday to Friday with occasional Saturdays; driving licence required for travel between cities.
The predicted salary is between 28800 - 43200 £ per year.
loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience.
As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.
Your responsibilities will include:
- Developing and maintaining great relationships with Landlords, Tenants, and Contractors
- Ensure the Tenant and Landlord experience is exceptional
- Manage communications via phone, email, Live Chat, and WhatsApp
- Maintain lettings compliance knowledge and conduct Right to Rent checks
- Receive and process new enquiries from Tenants and Landlords
- Advertise properties and proactively contact our database of potential Tenants
- Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
- Negotiate offers between Landlords and Tenants
- Assist the Asset Management team during the busy changeover period
- Assist with marketing events
We’re looking for:
- Excellent organisational skills
- Excellent communication skills in order to provide a high-quality service to all customers
- The ability to see a job through from start to finish
- Experience in Lettings (preferred)
- Self-motivated and ability to work on own initiative
- Ability to prioritise workload and work to deadlines
- Flexible and adaptable in approach to work
Details:
- Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm
- Competitive Salary
- Travel Required between all loc8me cities
- Bonus Scheme
- Driving licence is required
Lettings Consultant employer: loc8me
Contact Detail:
loc8me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Consultant
✨Tip Number 1
Familiarise yourself with the student lettings market. Understanding current trends, popular areas, and what students are looking for in accommodation will give you an edge during interviews. This knowledge will also help you engage more effectively with potential landlords and tenants.
✨Tip Number 2
Network within the industry. Attend local property events or join online forums related to lettings. Building connections can lead to valuable insights and may even result in referrals or recommendations when applying for the Lettings Consultant position.
✨Tip Number 3
Showcase your customer service skills. Prepare examples of how you've successfully managed client relationships in the past. Being able to demonstrate your ability to provide exceptional service will resonate well with the hiring team at loc8me.
✨Tip Number 4
Be proactive in your approach. Reach out to loc8me directly via their social media channels or website to express your interest in the role. This shows initiative and enthusiasm, which are qualities they value in a Lettings Consultant.
We think you need these skills to ace Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. Use specific examples that demonstrate your organisational and communication skills, as these are key for the Lettings Consultant role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for delivering exceptional customer service. Mention your ability to build relationships with diverse individuals, as this is crucial for the role. Be sure to express your enthusiasm for working with loc8me.
Showcase Your Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've successfully managed communications in previous roles, whether through phone, email, or other platforms, as this will resonate with the company's needs.
Highlight Your Initiative: Demonstrate your self-motivation and ability to work independently. Include instances where you took the initiative to solve problems or improve processes, which aligns with the company’s values of innovation and personal development.
How to prepare for a job interview at loc8me
✨Showcase Your Customer Service Skills
As a Lettings Consultant, customer service is key. Be prepared to share specific examples of how you've provided exceptional service in previous roles. Highlight your ability to build relationships and resolve issues effectively.
✨Demonstrate Your Communication Abilities
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Consider discussing how you've successfully communicated with diverse groups in the past, whether through phone, email, or face-to-face interactions.
✨Research loc8me and the Industry
Familiarise yourself with loc8me's mission and values, as well as current trends in the lettings market. This knowledge will not only impress your interviewers but also help you understand how you can contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to negotiate or manage conflicts, and be ready to discuss your approach and the outcomes.
