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- Tasks: Engage customers with luxury fragrances and deliver exceptional service at our Creed Counter.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy flexible part-time hours, career development opportunities, and a vibrant team culture.
- Why this job: Be part of a brand that redefines luxury and values diversity and innovation.
- Qualifications: Exceptional communication skills and experience in luxury retail are essential.
- Other info: Passion for fragrance is a plus; must be flexible to work weekends and holidays.
✂ About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
✂ About the role
We are seeking for a Luxury Brand Ambassador for our Creed Counter in Harvey Nichols Leeds, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 4 days, 30 hours per week.
✂ Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand\’s prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
✂ Key responsibilities
Including but not limited to:
- Product Knowledge:
Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence:
Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service :
Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation:
Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
✂ Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
✂ Why the House of Creed?
Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
✂ Job Applicant Privacy Policy
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. As a Luxury Brand Ambassador, you'll need to convey the essence of each fragrance in a way that resonates with customers, so think about how to share the story behind each scent.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online groups related to luxury brands to connect with others in the industry, which can provide insights and potentially lead to referrals.
✨Tip Number 4
Be prepared to showcase your sales achievements. Think of specific examples where you've exceeded sales targets in previous roles, as this will demonstrate your goal-oriented mindset and ability to drive results.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, ingredients, and heritage. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight your experience in luxury retail or customer-facing roles. Emphasise any achievements related to sales targets and exceptional customer service, as these are key aspects of the Luxury Brand Ambassador role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for luxury brands and your commitment to delivering outstanding customer experiences. Use specific examples from your past experiences to demonstrate how you meet the desired skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the luxury retail sector.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Before the interview, take the time to familiarise yourself with the House of Creed's fragrances, their ingredients, and the brand's heritage. This knowledge will not only impress your interviewers but also demonstrate your genuine passion for the luxury products you'll be representing.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in luxury retail. Be ready to share specific examples of how you've met or exceeded sales targets, as this role heavily focuses on driving sales through effective customer engagement.
✨Emphasise Customer Service Excellence
Highlight your commitment to delivering exceptional customer service. Think of instances where you created memorable experiences for customers, as this aligns perfectly with the brand's goal of fostering loyalty and providing a luxury experience.
✨Dress the Part
As a Luxury Brand Ambassador, your appearance should reflect the prestige of the brand. Dress elegantly and professionally for the interview to convey your understanding of the luxury market and your ability to represent the brand effectively.
