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- Tasks: Join us as an Office Services Assistant, managing mail, records, and providing admin support.
- Company: Williams Lea is a global leader in business-critical support services for top-tier clients.
- Benefits: Enjoy 25 days holiday, private medical insurance, gym discounts, and tech vouchers.
- Why this job: Be part of a dynamic team with opportunities for growth in a supportive environment.
- Qualifications: Previous office experience preferred; strong organisational and communication skills required.
- Other info: This is a full-time, onsite role in Edinburgh with a salary of ÂŁ25,001 per annum.
The predicted salary is between 21000 - 29000 ÂŁ per year.
Salary: ÂŁ25,001 per annum plus company benefits
Location: Edinburgh, EH3 8EJ
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, rotating shifts between the hours of 8.00am-5:30pm, 1 hour unpaid lunch break
Work Model: Fully onsite
Williams Lea seeks an Office Services Assistant to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.
Purpose of role
The Office Services Assistant will play a pivotal role in ensuring the efficient and seamless operation of our mail room, administrative support, and records management services. This position requires a highly organised and versatile individual who can manage various tasks simultaneously, deliver exceptional customer service, and maintain accurate records.
Key responsibilities:
- Receive, sort, and distribute incoming mail, packages, and deliveries.
- Prepare outgoing mail and packages for shipment, ensuring proper documentation and postage.
- Assist with mail and package tracking systems to ensure timely delivery to recipients.
- Assist with the organisation, filing and retrieval of physical and electronic records.
- Ensure compliance with company policies and regulatory requirements for record retention.
- Maintain confidentiality and data security when handling sensitive information.
- Provide administrative support as needed, including data entry, photocopying and document preparation.
- Assist with office supply inventory and reorder supplies when necessary.
Personal attributes:
- Previous experience in an office environment desired.
- Excellent organisational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in using office equipment and software.
- Ability to handle confidential information with discretion.
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Health Assessments
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity:
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at.
Contact Detail:
Williams Lea Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Services Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Office Services Assistant role. Understanding the nuances of mail handling, records management, and administrative support will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience in office environments, especially roles that required organisational skills and customer service. Be ready to share examples of how you've successfully managed multiple tasks or handled sensitive information.
✨Tip Number 3
Research Williams Lea and their work culture. Knowing about their commitment to diversity and employee well-being can help you align your values with theirs, making a strong case for why you'd be a great fit for the team.
✨Tip Number 4
Prepare questions to ask during the interview that show your interest in the role and the company. Inquiring about team dynamics or opportunities for professional development can demonstrate your enthusiasm and long-term commitment.
We think you need these skills to ace Office Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office environments, particularly any roles involving mail handling, administrative support, or records management. Use keywords from the job description to align your skills with what Williams Lea is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and ability to manage multiple tasks. Mention specific examples of how you've provided exceptional customer service in previous roles, as this is crucial for the Office Services Assistant position.
Highlight Relevant Skills: In your application, emphasise your proficiency with office equipment and software, as well as your strong communication and interpersonal abilities. These are key attributes that Williams Lea values in their employees.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Williams Lea Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Office Services Assistant. Familiarise yourself with tasks like mail sorting, record management, and administrative support. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. Highlighting these skills will show that you can handle the demands of the job.
✨Emphasise Customer Service
Exceptional customer service is key in this position. Be ready to discuss how you've provided great service in previous roles, especially in challenging situations. This will illustrate your ability to maintain a positive environment in the office.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
