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For Companies At a Glance
- Tasks: Engage with EU clients, manage enquiries, and support sales processes.
- Company: Join a dynamic team at The Outdoors Company, focused on European markets.
- Benefits: Enjoy a full-time role with potential for growth and development.
- Why this job: Be the first point of contact for customers and make a real impact.
- Qualifications: Fluent in German and/or French; strong communication and organisational skills required.
- Other info: Opportunity to attend tradeshows in Europe and gain valuable experience.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking two passionate and experienced Sales Account Executives to become an integral part of our team, with a focus on the European markets. The Account Executives will play a vital role in identifying, qualifying, and securing business with mid-market and enterprise clients. Based at our HQ in Congleton and reporting to the EU Business Development Manager, the Account Executives will be the first point of contact for EU customers, providing excellent customer service when responding to sales enquiries and providing admin support.
The role:
- Answer all customer enquiries via email and phone in a timely manner including new customer registrations
- Respond to incoming quote requests and liaise with customers on good solutions to requirements
- Raise orders on our internal system and send clients proforma invoices
- Translate documents as needed
- Occasionally attend tradeshows in Europe
Salary: DOE
Candidate's Profile:
- Fluent in German and/or French (written and spoken) to native level – Essential
- Excellent communication and organisational skills - Essential
- Previous customer service and admin experience – Desired
- Sales focused with strong attention to detail
- Ability to work independently while sticking to tight deadlines
- Proactive, enthusiastic and flexible
- IT literate (CRM experience, MS Office)
If you're interested in applying for this role, please send your CV and covering letter to tanja.read@theoutdoorscompany.co.uk.
Seniority level: Entry level
Employment type: Full-time
Industries: Wholesale
EU Account Executive employer: The Outdoors Company
Contact Detail:
The Outdoors Company Recruiting Team
tanja.read@theoutdoorscompany.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land EU Account Executive
✨Tip Number 1
Familiarise yourself with the European markets and the specific industries we serve. Understanding the nuances of these markets will help you engage more effectively with potential clients during conversations.
✨Tip Number 2
Brush up on your language skills, especially in German and French. Being fluent in these languages is essential for this role, so practice speaking and writing to ensure you're confident when communicating with customers.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully handled inquiries or resolved issues in the past. This will demonstrate your ability to provide excellent support to our EU customers.
✨Tip Number 4
Research our company and its products thoroughly. Being knowledgeable about what we offer will allow you to answer questions more effectively and position yourself as a valuable asset to our team.
We think you need these skills to ace EU Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and administration. Emphasise your fluency in German and/or French, as this is essential for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and your enthusiasm for working in the European market. Mention specific examples of how you've successfully handled customer enquiries or secured business in the past.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure that your application is well-written and free of errors. Use clear and concise language to demonstrate your ability to communicate effectively.
Highlight IT Proficiency: Mention any experience you have with CRM systems and MS Office in your application. This will show that you are IT literate and can handle the administrative aspects of the role efficiently.
How to prepare for a job interview at The Outdoors Company
✨Showcase Your Language Skills
Since fluency in German and/or French is essential for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to conduct part of the conversation in one of these languages, so practice speaking and writing in them beforehand.
✨Highlight Customer Service Experience
The role requires excellent customer service skills, so think of specific examples from your past experiences where you successfully handled customer inquiries or resolved issues. Be ready to discuss how you maintained a positive relationship with clients.
✨Demonstrate Sales Acumen
As an Account Executive, you'll need to be sales-focused. Prepare to talk about your understanding of sales processes and any relevant experience you have in identifying and qualifying leads. Use metrics or achievements to illustrate your success in previous roles.
✨Be Organised and Detail-Oriented
This position requires strong organisational skills and attention to detail. During the interview, mention how you manage your time and tasks effectively, especially when working under tight deadlines. Providing examples of how you've successfully juggled multiple responsibilities will impress your interviewers.
