Quality Manager

Role: Quality Manager Location: Staplehurst, Kent Salary: Competitive DOE Hours: 40 hours per week, Monday to Friday (08:30 – 17:00) Contract: Permanent, site-based About Us: Please ensure you read the below overview and requirements for this employment opportunity completely. Magnetic Shields Limited (MSL) is a family-run business and the industry leader in designing and manufacturing magnetically shielded products and rooms. With a brand-new factory and cutting-edge fiber laser technology featuring full stock automation, we’ve more than doubled our production capacity. This expansion marks an exciting time in our journey, and we are looking for a dedicated Quality Manager , to join our growing team. As specialists in the design, manufacture, and installation of bespoke magnetic shielding solutions and rooms, we serve an expanding customer base across the UK, Europe, the USA, and Asia. Our state-of-the-art manufacturing facility in Staplehurst, Kent, is fully equipped to deliver exceptional service and quality, with all manufacturing processes – including heat treatment – seamlessly integrated on-site. In this role, you’ll oversee our Quality Management System, and will also be responsible for assessing current quality processes and driving continuous improvements to ensure we maintain the highest standards. Additionally, the role includes responsibility for quality management at MSL Heat Treatment, a smaller satellite company associated with MSL, which is expected to take up less than 10% of the time. Benefits You’ll Love: Competitive pay rates Enhanced pension contributions (4% employer contribution) Quarterly performance staff bonus scheme Company sick pay Employee referral rewards Life insurance (2x death in service cover) 25 days of annual leave + bank holidays Free on-site parking Training and development opportunities Roles and responsibilities Quality Management System (QMS): Maintain and improve the QMS to the ISO 9001 standard Ensure the QMS remains relevant to the company’s requirements and scope. Improve and maintain the internal audit program for monitoring the QMS. Manage document control systems. Arrange and chair regular management review meetings of the QMS. Process Improvement: Engage all areas of the business to eliminate process failures and implement robust controls. Educate colleagues on process changes, achieving buy-in to new procedures. Present relevant information to the management team to highlight progress, improvements, opportunities, and risks. Customer and Supplier Management: Manage relationships with customers and external bodies regarding the QMS. Maintain and audit the approved suppliers list. Raise and manage internal and external non-conformance investigations, including corrective and preventative actions. Team Leadership: Manage and actively guide the Quality Team. Coach process owners in good QMS practices to enable them to deliver excellence. Actively support and contribute to the continuous improvement of MSL as a whole. MSL Heat Treatment: Oversee quality management responsibilities for MSL Heat Treatment, ensuring compliance with standards and alignment with MSL’s quality objectives. Key Tasks/Duties: Improving/maintaining the internal audit program for monitoring the QMS Educate and coach colleagues through process change and achieving buy-in to new processes Engage all areas of the business to eliminate process failures and implement robust controls to ensure failures are not repeated through process change and management information reporting Perform process audits and drive corrective actions. Essential Skills and Experience: Proven experience improving service delivery in line with ISO 9001 standards. Proven managerial experience in a quality-focused role. Strong track record of achieving quality targets and goals. Experience raising non-conformance reports and conducting investigations. Excellent communication skills for internal and external engagement. Strong organisational skills, attention to detail, and focused work approach. Proficiency in IT skills and ERP systems. Team player with strong interpersonal skills and the ability to communicate at all levels. A \”do-er\” with strategic thinking who will deliver to the leadership team. Previous experience implementing best practices and integrating quality management standards and systems. Desirable Skills and Experience: Experience in a manufacturing and engineering background. Understanding of engineering drawings, projections, and tolerances. Familiarity with Process Flow & FMEA processes. Knowledge of LEAN manufacturing techniques, such as 5S or Six Sigma. Experience with SPC/PQR analysis. Knowledge of 8D reports and root cause analysis. Familiarity with ISO 14001 and ISO 45001 standards. We acknowledge that the most valuable aspect of business is the people, and we are looking to recruit the next generation of our workforce! We will invest everything we have in your success, is it time for you to join our team and start your journey? Please refer to our website (www.magneticshields.co.uk) for more information.