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- Tasks: Lead complex cloud solution projects and bridge business needs with technical solutions.
- Company: Join Amazon Web Services, the leading cloud platform trusted by top companies worldwide.
- Benefits: Enjoy flexible work-life balance, mentorship opportunities, and a culture of inclusion.
- Why this job: Be part of a diverse team that values innovation and personal growth in a dynamic environment.
- Qualifications: Experience in technical program management and strong communication skills are essential.
- Other info: UK Government Security Clearance and UK nationality required for this customer-facing role.
The predicted salary is between 48000 - 72000 £ per year.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.
As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
This is a customer facing role. You will be required to travel to UK client locations (3-4 days on customer site per week) to deliver professional services to our customers. UK Government Security Clearance is required for this role. UK Nationality is required for this role.
Key job responsibilities
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
Basic Qualifications
- Experience in technical program management, with customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs
- Demonstrated experience leveraging project management and agile methodologies on enterprise level engagements and the ability to apply them across large, complex projects.
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Strong business acumen and ability to articulate cloud value propositions to C-level executives
- Ability to quickly understand complex business and technical environments
Preferred Qualifications
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Senior Engagement Manager, Professional Services, UK NatSec, WWPS employer: Amazon Web Services (AWS)
Contact Detail:
Amazon Web Services (AWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engagement Manager, Professional Services, UK NatSec, WWPS
✨Tip Number 1
Familiarise yourself with AWS services and architectures. Understanding the technical aspects of AWS will not only help you in interviews but also demonstrate your commitment to the role and your ability to bridge business requirements with technical solutions.
✨Tip Number 2
Network with current or former AWS employees, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your experience with project management methodologies, particularly agile. Be ready to share specific examples of how you've successfully led complex projects, as this is a key aspect of the Senior Engagement Manager role.
✨Tip Number 4
Research the UK National Security landscape and understand how AWS fits into it. Being knowledgeable about the specific challenges and opportunities in this sector will set you apart and show your genuine interest in the role.
We think you need these skills to ace Senior Engagement Manager, Professional Services, UK NatSec, WWPS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical program management and project leadership. Emphasise your customer-facing roles and any experience interfacing with executive stakeholders.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate how your skills align with the job requirements. Mention specific AWS services you are familiar with and how you've successfully managed complex projects in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've effectively explained technical concepts to both technical and non-technical audiences.
Highlight Relevant Certifications: If you have AWS certifications or Project Management Professional (PMP) credentials, make sure to include these prominently in your application. They can significantly enhance your candidacy.
How to prepare for a job interview at Amazon Web Services (AWS)
✨Understand AWS Services
Make sure you have a solid grasp of AWS services, architectures, and best practices. Be prepared to discuss how these can be applied to solve complex business problems, as this will demonstrate your technical expertise and ability to bridge the gap between business needs and technical solutions.
✨Showcase Project Management Skills
Highlight your experience in managing large transformation programmes using project management and agile methodologies. Be ready to provide examples of how you've successfully led projects, managed risks, and delivered results that exceeded customer expectations.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice explaining technical concepts in simple terms, as you'll need to convey complex ideas to both technical and non-technical audiences. Prepare to discuss how you've done this in past roles.
✨Demonstrate Leadership Experience
As a Senior Engagement Manager, you'll need to exhibit strong leadership capabilities. Be prepared to share examples of how you've led teams, shaped strategies, and established best practices in previous positions. This will help illustrate your ability to drive projects to successful completion.
