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- Tasks: Manage crew schedules and ensure compliance in a fast-paced aviation environment.
- Company: Join Ascend Airways, part of the world's largest ACMI provider with a fleet of 221 aircraft.
- Benefits: Enjoy a competitive salary of £34,000 and be part of a dynamic team.
- Why this job: Be at the heart of operations, solving problems and maximizing resources in aviation.
- Qualifications: Experience in operational control and strong analytical skills are essential.
- Other info: Opportunity to work with a skilled team and contribute to a growing airline.
The predicted salary is between 20400 - 47600 £ per year.
Ascend Airways | Crew Control Officer
Bishops Stortford, UK
Full-Time
£34,000
With a newly acquired UK AOC Ascend Airways are operating a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market, opening its first operational base at London Gatwick in early 2024. The company is part of Avia Solutions Group, the world’s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider, operating a fleet of 221 aircraft on 6 continents.
The group also provides a range of aviation services: MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, as well as a variety of associated aviation services. Supported by 14,000 highly skilled aviation professionals, the group is parent company to over 250+ subsidiaries
We are looking for a talented individual for the role of Crew Control Officer (CCO) reporting to the Crew Planning Manager, this is a critical role in ensuring the safe and effective rostering and management of crew schedules. In this role you will be responsible for; roster planning and management, crew training planning and dealing with on the day crewing necessities including the provision of crew hotac. The OCO must work to departmental procedures and industry regulations. You should be both proactive and reactive, have excellent problem-solving skills with a high attention to detail and have the ability to thrive in a fast-paced environment.
Responsibilities:
- Monitoring the flying programme, controlling crew rosters to ensure compliance and mitigate delays.
- Ensuring the use of crew is safe and cost-effective.
- Proactive problem solving in relation to commercial opportunities.
- Maximising crew resources effectively, identifying irregularities and exploring re-crewing options.
- Acting as the principal point of contact for crew roster queries.
- Daily administration of crew hotac and transport.
- Liaising with partner airlines, group companies and contracted third-party providers.
- Production of FTL reports to ensure compliance and avoidance of fatigue in aircrew.
- Production of key statistical information on request from the CCM.
- Supporting the Operations Control Officer when needed.
The Successful Candidate will have the following experiences and attributes:
- Experience within a dynamic Operational Control environment.
- Competency in time-critical operations and charter operations.
- Excellent knowledge Flight Time Limitations and aircrew roster construction.
- Proficiency with operations control and safety management.
- software, strong MS product skills.
- Strong numerical / analytical skills.
- Environmental acumen.
- Completion of a formal aviation training course would be advantageous.
If you are intrigued by this position or wish to learn more, we invite you to submit your application or reach out to recruitment@ascendairways.aero.
Crew Control Officer employer: Ascend Airways
Contact Detail:
Ascend Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Control Officer
✨Tip Number 1
Familiarize yourself with the specific regulations and procedures related to crew rostering and Flight Time Limitations (FTL). Understanding these will not only help you in the role but also show us that you're serious about compliance and safety.
✨Tip Number 2
Highlight any experience you have in dynamic operational environments, especially in aviation. We value candidates who can demonstrate their ability to thrive under pressure and manage time-critical operations effectively.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've handled unexpected challenges in previous roles. We want to see that you can think on your feet and come up with effective solutions quickly.
✨Tip Number 4
If you have completed any formal aviation training courses, make sure to mention them. This could give you an edge over other candidates, as we appreciate a solid foundation in aviation knowledge.
We think you need these skills to ace Crew Control Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Crew Control Officer. Highlight your relevant experience in roster planning, crew management, and problem-solving in your application.
Tailor Your CV: Customize your CV to reflect your experience in dynamic operational control environments. Emphasize your knowledge of Flight Time Limitations and aircrew roster construction, as well as any formal aviation training you have completed.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your proactive approach and attention to detail. Mention specific examples of how you've successfully managed crew schedules or solved problems in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors. A polished application reflects your professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at Ascend Airways
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Crew Control Officer. Familiarize yourself with roster planning, crew training management, and the importance of compliance with industry regulations.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved problems in a fast-paced environment. Highlight your proactive approach to managing crew schedules and mitigating delays.
✨Demonstrate Technical Proficiency
Be ready to discuss your experience with operations control software and your proficiency in MS products. If you have knowledge of Flight Time Limitations and aircrew roster construction, make sure to mention it.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, the team you'll be working with, and how they handle challenges in crew management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
