Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Audit property service charges and seek refunds from landlords across Europe.
- Company: IWG is a leader in flexible working with over 3,500 locations globally.
- Benefits: Enjoy flexible work arrangements and the chance to make a real impact.
- Why this job: Join a dynamic team focused on sustainability and innovative work solutions.
- Qualifications: Bachelor’s degree and experience in real estate or related fields required.
- Other info: Proficiency in additional languages is a plus; remote work options available.
The predicted salary is between 28800 - 43200 £ per year.
Location: Flexible across Europe
JOB PURPOSE
We are looking for a full-time auditor to help us with auditing and seeking refunds from Landlords for IWG across EMEA and APAC regions. You will encounter a high degree of flexibility on structuring your work life. You will follow established departmental procedures, recommending improvements or enhancements to further increase savings. You will work with Real Estate teams, Accounts Payable teams and Centre personnel to obtain necessary lease/building specific information to complete audit. You will interact directly with landlords and their agents requesting documentation and assertively seeking refunds for overcharges while maintaining a positive relationship with them.
PRINCIPAL RESPONSIBILITIES
- Performs property service charge invoice reviews and audits (also known as Lease Audits, CAM Audits, Real Estate Taxes and Operating Expense Audits) in various countries around the world.
- Receives landlords’ Property Service invoices, compares against lease documents, accounting reports and local centre-provided information.
- Documents errors and works to resolve directly with Landlord’s representatives.
- Communicates regularly with landlords and their agents including phone calls, e-mails and written correspondence.
- Uses internal accounting systems and lease database to retrieve necessary documentation for audit.
- Works closely with IWG Asset and Country Managers for solving particularly delicate disputes.
- Assists with the implementation and development of audit tools and procedures.
- Uses excellent interpersonal and communication skills, with emphasis on persuasiveness and negotiations to collect data/claims.
- Works on multiple audit claims simultaneously, prioritizes, follow-ups, reports and brings projects to conclusion.
MINIMUM QUALIFICATIONS
- Full Professional Proficiency in English. Any additional languages will be a plus.
- Bachelor’s degree.
- Work experience in Lease Administration, Property Management, Commercial Real Estate Brokerage, Accounting, Law, or other relevant experience working with real estate leases with the ability to interpret lease language.
- Strong organizational, interpersonal, and written/verbal communication skills.
- Attention to detail and accuracy with strong analytical skills.
- Thorough working knowledge of Microsoft Office especially Excel.
- Proactive and passionate about quality, honesty, and work with a determination to succeed.
ADDITIONAL PREFERENCES
- Proficiency in additional language will be considered beneficial.
- Experience in auditing property service charge/operating expense reconciliations.
- Property/lease/auditing experience across EMEA and APAC region.
Property Service Auditor employer: IWG plc
Contact Detail:
IWG plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Service Auditor
✨Tip Number 1
Familiarise yourself with property service charge audits and the specific regulations in the EMEA and APAC regions. Understanding local laws and practices will give you an edge when discussing audits with landlords and their agents.
✨Tip Number 2
Brush up on your negotiation skills. As you'll be interacting directly with landlords, being persuasive and assertive while maintaining a positive relationship is crucial for successfully obtaining refunds.
✨Tip Number 3
Network with professionals in the real estate and auditing sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Property Service Auditor role.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Excel by showcasing any relevant projects or analyses you've completed. Being able to efficiently handle data is key in this role, so highlight your analytical skills during interviews.
We think you need these skills to ace Property Service Auditor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Service Auditor. Familiarise yourself with terms like Lease Audits and CAM Audits, as well as the specific skills required for the role.
Tailor Your CV: Highlight relevant experience in lease administration, property management, or auditing in your CV. Use specific examples that demonstrate your analytical skills and attention to detail, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and your proactive approach. Mention any experience you have with real estate leases and your ability to communicate effectively with landlords and agents.
Showcase Language Skills: If you speak additional languages, be sure to mention them in your application. This can set you apart from other candidates, especially since the role involves working across EMEA and APAC regions.
How to prepare for a job interview at IWG plc
✨Understand the Role
Make sure you have a solid grasp of what a Property Service Auditor does. Familiarise yourself with lease audits, CAM audits, and the specific responsibilities outlined in the job description. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
Since the role involves regular communication with landlords and their agents, be prepared to discuss your interpersonal skills. Share examples of how you've successfully negotiated or resolved disputes in the past, highlighting your ability to maintain positive relationships.
✨Highlight Relevant Experience
If you have experience in Lease Administration, Property Management, or similar fields, make sure to bring it up during the interview. Discuss specific projects or situations where you successfully interpreted lease language or conducted audits, as this will show your suitability for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team structure, the tools used for auditing, or the company's approach to sustainability. It shows your interest in the role and helps you assess if it's the right fit for you.
