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- Tasks: Lead and inspire a team to achieve sales and customer service goals.
- Company: Join a leader in prestige beauty with a focus on diversity and growth.
- Benefits: Enjoy competitive pay, outstanding training, and career progression opportunities.
- Why this job: Be the CEO of your own store and make a real impact in retail.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Perfect for ambitious self-starters looking to grow in the beauty industry.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.
Qualifications:- Effective verbal and written communication skills.
- Excellent interpersonal skills.
- Quality customer service skills.
- Skilled at winning people over.
- Results oriented, with high drive to meet objectives and standards.
- Pursue goals beyond what is required or expected of them.
- Senses others' development needs and bolsters their abilities.
- Anticipates, recognizes, and meets customers' needs.
- Handles difficult and tense customer service situations with diplomacy and tact.
- Guides the performance of others while holding them accountable.
- Cultivate and maintain extensive informal networks.
- Models team qualities like respect, helpfulness, and cooperation.
- High attention to detail and organisational skills.
- The ability to work autonomously and contribute to the team.
- Proactive and positive approach to work and tasks.
- Confidentiality, tact, and discretion when dealing with people.
- Retail sales experience.
- Team leadership.
- Degree of experience dependent on business/store size.
- Experience in strategic planning and execution.
- Ability to develop financial plans and manage resources.
- Working knowledge of a computerised system including email, Microsoft Excel.
Boots Exeter 37.5 Counter Manager Counter Manager employer: Estee Lauder Companies
Contact Detail:
Estee Lauder Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boots Exeter 37.5 Counter Manager Counter Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty industry. Being knowledgeable about current products and customer preferences will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Boots, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a retail environment. Highlighting your leadership style and how you've motivated others will resonate well with the hiring managers.
✨Tip Number 4
Showcase your strategic planning skills by thinking of innovative ideas for in-store events or customer engagement strategies. Presenting these ideas during your interview can demonstrate your proactive approach and readiness to take on the role.
We think you need these skills to ace Boots Exeter 37.5 Counter Manager Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and coaching experience in retail. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and your ambition to lead a team. Mention how your skills align with the job description, particularly in business planning and customer relationship management.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully led teams or managed operations. Highlight any achievements that showcase your results-oriented mindset and ability to exceed objectives.
Prepare for Potential Questions: Think about how you would handle various customer service scenarios and team management challenges. Be ready to discuss your approach to coaching others and how you would create a positive team culture.
How to prepare for a job interview at Estee Lauder Companies
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on coaching and developing others to achieve their goals.
✨Understand the Business
Familiarise yourself with retail business strategies, especially in the beauty industry. Be ready to discuss how you would create and execute a business plan that targets customer recruitment and retention effectively.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you've handled difficult customer situations with tact and diplomacy. Highlight your ability to anticipate and meet customer needs, as this is crucial for the role.
✨Emphasise Your Results-Driven Mindset
Be prepared to discuss your achievements in previous roles, particularly how you've met or exceeded sales targets. Show that you have a high drive to achieve objectives and can motivate your team to do the same.
