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- Tasks: Join our team as a Business Analyst, supporting digital projects and enhancing customer service.
- Company: East Renfrewshire Council is dedicated to community growth and transformation.
- Benefits: Enjoy hybrid working options, promoting work-life balance and flexibility.
- Why this job: Be part of a transformative journey, making a real impact in your community.
- Qualifications: HNC/D level education or equivalent experience; Agile and Digital project experience preferred.
- Other info: Proof of right to work in the UK is required; no visa sponsorship available.
The predicted salary is between 28800 - 48000 £ per year.
We have an exciting opportunity to join our Project Management Office team as a Business Analyst to support the Council's Digital Transformation Programme by contributing and supporting digital projects across the council with a focus on the delivery of excellent customer service.
You will work closely with the PMO Manager, Programme Managers, Project teams and business stakeholders, providing key analytical support that allows customer and business needs and requirements to be understood, documented and delivered and supported in line with organisational policy.
To be successful in this role you will have:
- Agile and Digital project experience
- Excellent stakeholder management and communication skills
- Experience of analysing and rationalising data from disparate business systems into aggregated information used to support tactical and strategic business decision making
- Experience of mapping and modelling business and technical processes to support the "as is" status and "to be" outcome of business change programmes
You will need to be educated to HNC/D level or have equivalent experience and preferably hold formal business analyst, project, service design and service management qualifications. You will be used to dealing with a wide range of customers at all levels and capturing business requirements, key data and co-ordinating user stories.
You will be an enthusiastic, methodical self-starter who is able to form positive relationships and deal with people confidently at all levels. You will need to have excellent interpersonal, negotiation and organisational skills and have a disciplined approach to work.
Depending upon the needs of the service, staff in Hybrid roles will typically work from home for up to 40-60% of the time where the needs of the service can still be met.
Please note - all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work
Please note East Renfrewshire Council does not provide Visa sponsorship. As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.
Business Analyst - ERN05696 employer: EAST RENFREWSHIRE COUNCIL
Contact Detail:
EAST RENFREWSHIRE COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - ERN05696
✨Tip Number 1
Familiarise yourself with Agile methodologies and digital project management. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role and its requirements.
✨Tip Number 2
Network with current or former employees of East Renfrewshire Council, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder relationships in the past. Highlighting your communication skills and ability to understand diverse needs will set you apart from other candidates.
✨Tip Number 4
Research the Council's Digital Transformation Programme and its goals. Being knowledgeable about their initiatives will show your genuine interest in the position and how you can contribute to their vision for the future.
We think you need these skills to ace Business Analyst - ERN05696
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Business Analyst position. Highlight your relevant experience in Agile and Digital projects, as well as your stakeholder management skills.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your analytical abilities, experience with data aggregation, and any qualifications related to business analysis or project management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how you've successfully managed stakeholder relationships and contributed to digital transformation projects in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your attention to detail, which is crucial for a Business Analyst.
How to prepare for a job interview at EAST RENFREWSHIRE COUNCIL
✨Understand the Digital Transformation Programme
Familiarise yourself with the Council's Digital Transformation Programme and its objectives. Be prepared to discuss how your skills and experience align with their goals, particularly in delivering excellent customer service.
✨Showcase Your Analytical Skills
Be ready to provide examples of how you've analysed and rationalised data from various business systems. Highlight specific instances where your analytical support led to improved decision-making or project outcomes.
✨Demonstrate Stakeholder Management Experience
Prepare to discuss your experience in managing stakeholders at different levels. Share examples of how you've successfully captured business requirements and coordinated user stories, emphasising your communication and negotiation skills.
✨Highlight Agile and Project Experience
Since the role requires Agile and digital project experience, be sure to discuss any relevant projects you've worked on. Explain your role in these projects and how you contributed to their success, focusing on your methodical approach and ability to adapt.
