Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to drive growth for our D2C site and marketplaces, managing a £50m sales budget.
- Company: Join a dynamic social network focused on innovative digital marketing and eCommerce strategies.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional development.
- Why this job: Be part of a fast-paced environment where your insights directly impact sales and customer experience.
- Qualifications: Proven leadership experience in eCommerce with strong analytical and commercial skills required.
- Other info: Ideal for those who thrive in collaborative settings and are passionate about digital innovation.
The predicted salary is between 48000 - 84000 £ per year.
This role is responsible for delivering the growth objectives for the D2C site and third-party marketplaces. Managing a team of 9 across digital marketing channels (PPC, SEO, Email, Affiliates, Social) and digital trading to achieve a +£50m sales budget. The role will work cross-functionally with the digital operations and development team to deliver KPIs supporting growth objectives.
The responsibilities include:
- Optimising visitor value and marketing channels using data and insight for agile trading activities such as landing page optimisation, sort order, attributes, search results, recommendations, and content by device, and recommending larger inputs into the digital operations and development team's roadmap.
- Managing a £5m CRM and acquisition budget, evaluating trade-offs between Cost of Acquisition (CAC) and Customer Lifetime Value (CLTV) to optimise spend.
- Ensuring the category and product proposition are digitally focused by collaborating with data/insight and buying/merchandising teams, influencing product and category focus decisions based on data.
- Aligning digital channels’ focus and execution with the commercial plan by working with the brand/creative team to ensure creative assets are suitable for digital use.
- Increasing digital channels’ profitability through collaboration with the data/insight team.
- Improving the operating profit of the marketplaces channel by performance analysis and understanding levers to drive profitable performance.
The ideal candidate will be an experienced leader who can bring out the best in their team. Key qualities include:
- Commercial acumen and strong analytical skills to quickly understand complex problems and act accordingly.
- Trading focus with the ability to recognize customer and commercial trade-offs, articulating the case for change with supporting benefits.
- Excellent prioritisation and management of internal demands to maximise value.
- Strong influencing skills to build positive relationships with stakeholders.
- Confidence, patience, tact, diplomacy, and professionalism in difficult situations.
Head of Ecommerce employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing. Understanding current market dynamics will help you speak confidently about strategies and innovations during your interview.
✨Tip Number 2
Prepare to discuss specific examples of how you've optimised digital channels in previous roles. Highlighting your hands-on experience with PPC, SEO, and CRM management will demonstrate your capability to meet the demands of this position.
✨Tip Number 3
Showcase your leadership skills by preparing anecdotes that illustrate how you've successfully managed teams and influenced stakeholders. This role requires strong interpersonal skills, so be ready to discuss your approach to team development and collaboration.
✨Tip Number 4
Research StudySmarter's current eCommerce strategies and performance metrics. Being knowledgeable about our operations will allow you to tailor your responses and demonstrate your genuine interest in contributing to our growth objectives.
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce, digital marketing, and team management. Use specific metrics to demonstrate your achievements, such as sales growth or budget management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for eCommerce and detail how your skills align with the responsibilities outlined in the job description. Mention your experience with data-driven decision-making and team leadership.
Showcase Analytical Skills: Provide examples of how you've used data and insights to drive marketing strategies or optimise performance. Highlight any experience with CRM management and budget optimisation, as these are key aspects of the role.
Prepare for Potential Questions: Anticipate questions related to your trading focus and ability to manage internal demands. Be ready to discuss how you've influenced stakeholders and made decisions based on customer and commercial trade-offs.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Analytical Skills
As the Head of Ecommerce, you'll need to demonstrate strong analytical skills. Be prepared to discuss specific examples where you've used data to drive decisions, optimise marketing channels, or improve profitability. Highlight your experience with metrics like CAC and CLTV.
✨Emphasise Team Leadership Experience
This role involves managing a team of 9, so it's crucial to showcase your leadership abilities. Share stories about how you've motivated teams, resolved conflicts, and achieved collective goals. Discuss your approach to fostering a collaborative environment.
✨Prepare for Cross-Functional Collaboration
You'll be working closely with various teams, including digital operations and development. Prepare to discuss how you've successfully collaborated across departments in the past. Highlight any projects where you influenced product decisions based on data insights.
✨Demonstrate Commercial Acumen
The ideal candidate should have a strong understanding of commercial dynamics. Be ready to discuss how you've balanced customer needs with business objectives. Provide examples of how you've made trade-offs that benefited both the customer experience and the company's bottom line.
