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For Companies At a Glance
- Tasks: Lead onboarding operations, improve processes, and manage system changes.
- Company: Join Addleshaw Goddard, a top firm committed to growth and diversity.
- Benefits: Enjoy a supportive environment with opportunities for continuous learning and development.
- Why this job: Be part of a collaborative team making a real impact in risk and compliance.
- Qualifications: Experience in onboarding processes and strong communication skills required.
- Other info: Work across multiple locations including Leeds, Manchester, and Dubai.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Onboarding Operations Manager role at AG Integrate by Addleshaw Goddard.
Overview
Due to the continued growth and success of the firm, we are seeking an experienced operational risk and compliance professional to join our Onboarding leadership team. You will oversee a broad portfolio, including systems change development and deployment of resources to the team and business, working closely with the Head and Deputy Head of Onboarding to drive process improvements across client and matter onboarding.
Team & Environment
The Onboarding team is part of the Office of the General Counsel (OGC) Directorate, with offices in Leeds, Manchester, Edinburgh, Glasgow, and Dubai. The team provides guidance on client onboarding, anti-money laundering checks, risk assessments, and supports MLROs and the OGC team on high-risk issues. This role offers growth opportunities within a supportive environment that fosters continuous learning and development in Risk and Compliance.
Key Responsibilities
- Collaborate with leadership to enhance onboarding systems to support firm processes.
- Coordinate with IT to develop and test system changes.
- Gather and articulate business requirements for system updates.
- Provide solutions when system changes are not suitable.
- Create and maintain onboarding resources and documentation.
- Communicate system and process changes effectively.
- Supervise the onboarding apprentices.
Required Knowledge & Skills
- Deep understanding of regulatory and commercial onboarding requirements.
- Proven experience in managing onboarding processes.
- Technical proficiency with onboarding systems, especially Intapp.
- Experience in designing and implementing system changes.
- Ability to develop training and reference materials in various formats.
- Strong communication skills for engaging with stakeholders at all levels.
About Us
Addleshaw Goddard values its people and promotes a culture of growth, collaboration, and innovation. We serve FTSE100 clients and are committed to diversity and inclusion through various employee networks.
Our Philosophy
We believe in investing in our people, doing high-caliber work, and fostering a caring, collaborative environment. Are you ready for the challenge?
Onboarding Operations Manager employer: AG Integrate by Addleshaw Goddard
Contact Detail:
AG Integrate by Addleshaw Goddard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Operations Manager
✨Tip Number 1
Familiarise yourself with the specific onboarding systems mentioned in the job description, particularly Intapp. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former employees of Addleshaw Goddard, especially those in the Onboarding team. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage onboarding processes and implement system changes. Be ready to discuss specific challenges you faced and how you overcame them, as this will highlight your problem-solving skills.
✨Tip Number 4
Stay updated on the latest regulatory changes related to onboarding and compliance. Being knowledgeable about current trends and challenges in the industry will show your commitment to continuous learning and your readiness to contribute effectively to the team.
We think you need these skills to ace Onboarding Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Onboarding Operations Manager position. Tailor your application to highlight relevant experience in operational risk and compliance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in managing onboarding processes and your technical proficiency with onboarding systems, particularly Intapp. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure your application reflects your ability to engage with stakeholders at all levels. Consider including examples of how you've effectively communicated system and process changes in previous roles.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the key responsibilities mentioned in the job description. Discuss how your background aligns with the firm's values and your enthusiasm for contributing to their growth and success.
How to prepare for a job interview at AG Integrate by Addleshaw Goddard
✨Understand the Role
Make sure you have a solid grasp of the Onboarding Operations Manager responsibilities. Familiarise yourself with the key tasks such as overseeing onboarding processes and collaborating with IT for system changes. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Skills
Since the role requires technical proficiency with onboarding systems, especially Intapp, be prepared to discuss your experience with these tools. Highlight any specific projects where you successfully implemented system changes or improvements.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples where you had to provide solutions when system changes were not suitable or how you managed onboarding processes effectively.
✨Emphasise Communication Skills
Strong communication is crucial for this role. Be ready to discuss how you've engaged with stakeholders at various levels in previous positions. Consider sharing examples of how you communicated system and process changes effectively to your team.
