Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage retail accounts and oversee product implementations while providing operational support.
- Company: Join PayPoint, a leading provider of payment solutions in the UK.
- Benefits: Enjoy flexible working hours and opportunities for travel across the UK.
- Why this job: Gain valuable experience in project management and build relationships with retailers.
- Qualifications: Customer service skills, project management experience, and proficiency in Excel required.
- Other info: This is a fixed-term contract from July 2025 to February 2026.
The predicted salary is between 36000 - 60000 £ per year.
Main Purpose of Role
To provide an interface between the PayPoint Retail Management team and the managed retail accounts with a key focus on estate development and the project management of product and device implementations. This role is a fixed term contract from July 2025 - February 2026. You will need to be able to travel to our office in Welwyn Garden City AL7 1EL.
Key Objectives:
- Develop a thorough understanding of the PayPoint business, including installation and operational procedures.
- Provide a based interface between PayPoint and the managed retail accounts.
- Provide operational and administrative support to the Retail Management team and managed retail accounts.
Main Responsibilities:
- Performance Reporting: Compile, review, and issue daily and periodic reports to retailers, including transaction and SLA reports.
- Identify and escalate within the team if particular sites (or retailers) are experiencing transaction declines or issues outside of normal trends.
- Escalate within the team if reports are believed to be deficient or fail to be delivered plus resolution of the issue and reissuance of reports.
- Monthly reporting of sales activity and business results.
- Manage the Retail Management inbox promptly and efficiently.
- Oversee the completion of all managed retail company owned account installations, change of ownerships and decommissions.
- Liaise with internal teams on a regular basis to ensure processes and actions are followed correctly.
- Take ownership of managed retail account operational issues as appropriate and escalate to resolution within PayPoint as required.
- Plan and manage device and/or product rollouts for all new and existing managed retail accounts.
- Support the Retail Management team on projects which will deliver commercial benefit to PayPoint.
- Work with other departments within PayPoint both locally and nationally on the design and implementation of value-added products and services to our customer.
- Establish and develop relationships with retailers at all levels.
- Monitor retailers’ sales performance in terms of their contribution and profitability.
- Ongoing competitor analysis.
- Execute the EPoS data import processes for symbol group promotions, transposing and maintaining the promotions for each group within the defined SLAs.
- Perform EPoS price file data import/export tasks in accordance with internal controls and processes within the defined SLAs.
The above is not an exhaustive list of duties and you will be expected to perform different tasks, as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications and Experience:
- Customer service orientated.
- The ability to work effectively with colleagues at all levels and influence them.
- Experience of project management skills.
- Proven organisational skills.
- Excellent presentation skills (both written and verbal).
- Excellent attention to detail and facilitation skills.
- Computer literate with a good working knowledge of Windows XP, Word, Excel and PowerPoint.
- Experience of interacting, analysing and compiling data.
- Strong experience of working with spreadsheets and databases.
- Experience working with Salesforce.
Person Specification:
- Well organised and business-like appearance.
- Should display a degree of maturity – discreet and tactful.
- Self motivated.
- Confident with a "get on with the job" attitude.
- Copes well under pressure.
- Ability to liaise effectively at all levels internally and externally.
- Have initiative and the ability to act independently as appropriate within broad guidelines.
- Excellent interpersonal and communication skills.
Additional Requirements/ Information:
- Flexibility to work outside of contracted hours essential.
- Willingness to travel and visit retail accounts throughout the UK.
National Account Executive employer: PayPoint plc
Contact Detail:
PayPoint plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Executive
✨Tip Number 1
Familiarise yourself with PayPoint's business model and their retail management processes. Understanding how they operate will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of PayPoint on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions with the hiring team.
✨Tip Number 3
Prepare to discuss your project management experience in detail. Be ready to share specific examples of how you've successfully managed projects, particularly those that involved multiple stakeholders or required problem-solving skills.
✨Tip Number 4
Showcase your analytical skills by preparing to discuss how you've used data to drive decisions in previous roles. Highlight any experience you have with performance reporting or using tools like Salesforce, as this will be relevant to the position.
We think you need these skills to ace National Account Executive
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you thoroughly understand the responsibilities and qualifications required for the National Account Executive position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Your CV should clearly outline your relevant experience, particularly in customer service, project management, and data analysis. Use bullet points for clarity and ensure it is well-organised and free of errors.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that demonstrate your ability to manage accounts, report performance, and work collaboratively with teams.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at PayPoint plc
✨Know Your PayPoint Inside Out
Before the interview, make sure you have a solid understanding of PayPoint's business model, products, and services. Familiarise yourself with their operational procedures and recent developments in the retail sector to demonstrate your genuine interest and preparedness.
✨Showcase Your Project Management Skills
Since the role involves project management, be ready to discuss your previous experiences in this area. Prepare specific examples where you've successfully managed projects, highlighting your organisational skills and ability to meet deadlines.
✨Prepare for Performance Reporting Questions
Expect questions related to performance reporting and data analysis. Brush up on how to compile and interpret reports, and be prepared to discuss how you would handle transaction declines or issues that arise within managed retail accounts.
✨Demonstrate Strong Interpersonal Skills
This role requires building relationships with retailers at all levels. Be ready to share examples of how you've effectively communicated and influenced others in past roles, showcasing your excellent interpersonal skills and ability to work collaboratively.
