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- Tasks: Drive online store performance and enhance customer journey through collaboration and optimisation.
- Company: Join a growing retail brand focused on e-commerce, innovation, and customer experience.
- Benefits: Enjoy flexible hybrid working, competitive salary, and clear career progression opportunities.
- Why this job: Shape the company's online growth in a supportive, collaborative culture with exciting challenges.
- Qualifications: Experience with e-commerce platforms, digital marketing, and strong analytical skills required.
- Other info: Ideal for those passionate about data-driven decision making and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a growing and ambitious retail brand based in the Southwest, with a strong focus on e-commerce, customer experience, and innovation. They pride themselves on fostering a collaborative, commercially driven culture with a commitment to quality, creativity, and growth. With an exciting roadmap ahead, they are now looking for an experienced and proactive E-commerce Executive to help scale their digital performance.
The Role
As E-commerce Executive, you’ll be instrumental in driving the performance of the company’s online store, ensuring a seamless, engaging and commercially effective customer journey. You’ll sit at the heart of the business’s digital strategy - collaborating with marketing, creative, merchandising and fulfilment teams to optimise product visibility, site functionality, conversion rates and digital campaigns. This is a hands-on, fast-paced role suited to someone with a blend of commercial awareness, digital marketing know-how, and a passion for driving results through continuous optimisation and data-led decision making.
What You’ll Be Doing
- Manage online merchandising, promotions, and product placement to maximise sales
- Analyse website performance, user behaviour and sales data to drive improvements and conversions
- Maintain and execute an e-commerce trading calendar aligned with seasonal events, launches and campaigns
- Ensure high standards in UX, navigation, and functionality across the online store
- Collaborate with fulfilment, design, marketing, and external agencies to ensure smooth delivery and brand consistency
- Run A/B testing and CVR optimisation projects to boost engagement and conversion
- Support and contribute to CRM, SEO, affiliate, and paid marketing campaigns
- Ensure the website reflects brand values and delivers consistent, high-quality messaging
- Use analytics tools to report on site performance, ROI, and customer behaviour
- Stay up to date with e-commerce trends and recommend new tools or strategies for growth
What We’re Looking For
- You’re a commercially minded digital professional who’s confident working across web platforms, data insights, and customer experience.
- You have a natural curiosity for improving performance and the technical awareness to implement smart solutions.
- Experience working with e-commerce platforms - ideally Shopify
- Familiarity with email marketing tools like Klaviyo
- Good understanding of UX principles, conversion optimisation and website analytics
- Comfortable working cross-functionally and managing agency partners
- Strong attention to detail and ability to deliver at pace
- Background in digital marketing or tech is advantageous
Why You’ll Love This Role
- A flexible, hybrid working setup based near Totnes
- The opportunity to directly shape the company’s online growth and customer experience
- A supportive team and a collaborative, open-minded culture
- Clear scope for career progression and skill development
- Competitive salary, with room to flex for candidates bringing additional value
Ecommerce Executive employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Executive
✨Tip Number 1
Familiarise yourself with the e-commerce landscape, especially focusing on platforms like Shopify. Understanding how these platforms work will give you an edge in discussions and demonstrate your readiness for the role.
✨Tip Number 2
Stay updated on the latest trends in digital marketing and e-commerce. Being able to discuss recent innovations or successful campaigns can show your passion and proactive approach to driving results.
✨Tip Number 3
Network with professionals in the e-commerce field, particularly those who have experience with customer journey optimisation. Engaging in conversations can provide insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data analytics to drive improvements in previous roles. This will highlight your analytical skills and your ability to make data-led decisions, which is crucial for this position.
We think you need these skills to ace Ecommerce Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce, digital marketing, and any specific platforms like Shopify. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and customer experience. Mention specific examples of how you've driven results in previous roles, particularly in areas like conversion optimisation and data analysis.
Showcase Your Analytical Skills: Since the role involves analysing website performance and user behaviour, include examples of how you've used analytics tools to inform decisions and improve online sales in your application.
Highlight Collaborative Experience: Emphasise your ability to work cross-functionally with teams such as marketing, design, and fulfilment. Provide examples of successful projects where collaboration led to improved outcomes.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your E-commerce Knowledge
Make sure to brush up on the latest e-commerce trends and tools, especially those relevant to the role like Shopify and Klaviyo. Demonstrating your understanding of these platforms will show that you're ready to hit the ground running.
✨Prepare for Data-Driven Discussions
Since the role involves analysing website performance and user behaviour, be prepared to discuss how you've used data in past roles to drive improvements. Bring examples of A/B testing or conversion optimisation projects you've worked on.
✨Emphasise Collaboration Skills
This position requires working closely with various teams. Be ready to share experiences where you've successfully collaborated with marketing, design, or fulfilment teams to achieve a common goal. Highlight your ability to manage agency partners as well.
✨Demonstrate Your Passion for Customer Experience
The company values a seamless customer journey, so express your enthusiasm for enhancing user experience. Share specific strategies you've implemented in the past to improve UX and how they positively impacted sales or customer satisfaction.
