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- Tasks: Lead showroom operations, support sales targets, and enhance customer experience daily.
- Company: Hartwell Grimsby is a top automotive dealership known for quality vehicles and exceptional service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a passionate team and make a real impact on customer satisfaction and showroom success.
- Qualifications: Experience in automotive sales or showroom management, strong leadership, and excellent communication skills required.
- Other info: Flexible hours, including weekends, are part of the role.
The predicted salary is between 36000 - 60000 £ per year.
Hartwell is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service. We are currently seeking a motivated and experienced Showroom/Business Manager or an individual looking to make the next move in their career to help lead our showroom operations and enhance the overall customer experience.
As the Automotive Showroom Manager, you will play a pivotal role in ensuring the success of our showroom by overseeing day-to-day operations and maintaining a welcoming and organized environment for our customers. You will be responsible for supporting sales targets, improving customer satisfaction, and upholding our brand image.
Key Responsibilities- Sales Team Leadership: Provide coaching and support to motivate and maximize the team's potential. Monitor sales activities, track performance, and provide regular feedback.
- Customer Experience: Ensure a welcoming and professional atmosphere in the showroom. Address customer inquiries and concerns promptly and effectively. Foster positive customer relationships to enhance repeat business and referrals. Implement strategies to enhance the overall customer experience.
- Inventory Management: Maintain an up-to-date inventory of available vehicles. Collaborate with the management team to ensure proper vehicle display and pricing. Oversee vehicle merchandising and presentation in the showroom.
- Compliance and Administration: Ensure compliance with all automotive industry regulations and dealership policies. Manage administrative tasks related to sales, including contracts, financing, and warranties.
- Proven experience in automotive sales or showroom management.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Knowledge of automotive industry trends and products.
- Proficiency in sales software and CRM systems.
- Attention to detail and organizational abilities.
- Ability to work flexible hours, including weekends.
If you are a dynamic leader with a passion for automobiles and a proven track record in sales management, we invite you to apply for the position of Automotive Showroom Manager at Hartwell.
Automotive Showroom Manager employer: Hartwell Automotive Group
Contact Detail:
Hartwell Automotive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Showroom Manager
✨Tip Number 1
Familiarise yourself with the latest automotive trends and products. This knowledge will not only help you in interviews but also demonstrate your passion for the industry, which is crucial for a role like Automotive Showroom Manager.
✨Tip Number 2
Network with professionals in the automotive sector. Attend industry events or join online forums to connect with others who can provide insights or even referrals to opportunities at Hartwell.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated sales teams and improved customer satisfaction.
✨Tip Number 4
Research Hartwell Grimsby specifically. Understand their brand values and customer service philosophy so you can align your answers during the interview with what they stand for.
We think you need these skills to ace Automotive Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive sales or showroom management. Emphasise your leadership skills and any achievements that demonstrate your ability to enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer service. Mention specific strategies you would implement to improve the customer experience at Hartwell.
Highlight Relevant Skills: In your application, clearly outline your proficiency in sales software and CRM systems. Provide examples of how you've successfully managed inventory and sales teams in previous roles.
Showcase Your Leadership Experience: Detail your experience in coaching and motivating teams. Include specific instances where your leadership directly contributed to achieving sales targets or improving team performance.
How to prepare for a job interview at Hartwell Automotive Group
✨Show Your Leadership Skills
As a potential Automotive Showroom Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on coaching and motivating team members to achieve sales targets.
✨Know the Product Inside Out
Familiarise yourself with the latest automotive trends and the specific vehicles offered by Hartwell. Being knowledgeable about the products will not only impress your interviewers but also show your commitment to providing exceptional customer service.
✨Emphasise Customer Experience
Be ready to discuss strategies you've implemented in previous roles to enhance customer satisfaction. Highlight any initiatives that improved customer relationships or increased repeat business, as this aligns with the key responsibilities of the role.
✨Prepare for Compliance Questions
Since compliance is a significant aspect of the role, brush up on automotive industry regulations and dealership policies. Be prepared to discuss how you have ensured compliance in your previous positions and how you would approach it at Hartwell.
