Customer Co-ordinator

Customer Support Administrator Our popular and well-established client based in Much Wenlock is looking for a part time or full-time temporary customer support, to help the team for around 4-6 weeks. You will be responsible for the company inbox, where you will be monitoring and processing emails, including quotes, orders, queries and you will also be sending the correct paperwork to customers and sending the relevant paperwork to Flightdeck. In addition, you will be referring technical enquiries and queries to the relevant department, logging complaints taking payments via card processing software or similar for applicable orders, liaising with accounts regarding bacs payments and sending out company samples in the post. As part of this varied role you will be answering calls, managing and checking orders to dispatch, printing picklists for warehouse, liaising with haulers booking direct load vehicles and chasing ETAs, report and following up on delayed deliveries, damages and claims. Ideal Candidate – Experience as a Strong administrator/Co-Ordinator – Good Customer Service – Applied a methodical approach to work – Accurate in detailing – Computer Literate – Flexible and Reliable – Have the ability to help other departments if required Hours Must work a minimum of 4 Days 9-5pm There is flexibility if required Salary £13.00 per hour If you are interested in this vacancy, please click to APPLY…