Digital & Technology Business Analyst

Job Description: Digital and Technology Business Analyst

The Digital and Technology Business Analyst is responsible for leading the analysis of initiatives, identifying opportunities for improvement, as well as designing and implementing these solutions. This individual will work closely with internal and external teams to gather requirements as well as design, implement, and ensure successful delivery of solutions.

Key Responsibilities

• Gather technical/non-technical requirements for Digital and Technology initiatives (supporting the Product Managers in the team structure outline above)
• Support the delivery of quality business outcomes by ensuring traceability from business requirements through to user acceptance testing
• Define as-is/to-be processes working with internal teams and third party suppliers
• Analyse business processes, systems, and data to identify opportunities for optimization and innovation
• Write epics, user stories and UAT scripts with acceptance criteria to ensure the right technology solutions are designed and developed
• Work closely with the Product and Project Managers on designing and delivering quality outcomes

Critical Skills and Experience Required

• Experience working as a Business Analyst or in a related role
• Attention to detail and the ability to work as a team player
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent written and verbal communication skills
• Ability work cross-functionally and interact at all levels of GPE;
• Ability to work well under pressure and prioritise workload effectively

Personal Attributes

• Thrives in a deadline driven, fast-paced environment
• Outstanding organisational skills
• Conscientious and delivers on commitments
• Comfortable leading on and being accountable for activities
• Works flexibly and cooperatively as part of a team
• The ability to handle a large and varied workload
• The ability to communicate successfully to a varied stakeholder group
• The ability to be able to build relationships in the business, be self-directed and able to use their own initiative to progress tasks
• A continuous improvement mind-set – constantly looks for ways to deliver the best possible service to the team and the wider business