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For Companies At a Glance
- Tasks: Manage schedules, handle emergencies, and provide excellent client service daily.
- Company: Join a dynamic team focused on roofing repairs and responsive maintenance contracts.
- Benefits: Enjoy a fast-paced environment with opportunities for growth and teamwork.
- Why this job: Perfect for problem-solvers who thrive in collaboration and want to make an impact.
- Qualifications: Strong organisational skills and excellent communication are essential; experience is a plus.
- Other info: Opportunity to work with a supportive team and develop your administrative skills.
The predicted salary is between 28800 - 48000 £ per year.
Are you ready to take your administrative skills to the next level? We're seeking a proactive and organized individual to join our team. This role is pivotal in managing multiple responsive maintenance contracts, particularly focusing on roofing repairs for various clients. If you thrive in a fast-paced environment, enjoy problem-solving, and possess excellent communication skills, we want to hear from you.
Key Responsibilities:
- Efficient Scheduling: Coordinate the daily schedules of up to 10 operatives, ensuring their diaries are optimally utilized. Promptly allocate work to operatives as they become available, maintaining a full workload.
- Emergency Management: Monitor our system for emergencies and handle them promptly to meet targets effectively.
- Client Interaction: Provide top-notch service to our clients, both face-to-face and over the phone, ensuring their needs are met with professionalism and efficiency. Closing out jobs to keep the WIP at a good level also handling scaffold requests and helping to close out complaints.
- Team Collaboration: Work collaboratively within a team to achieve collective goals and targets. Aim to achieve a minimum of 20-30 new order allocations daily, with potential for growth.
- Administrative Tasks: Handle various administrative duties, including office housekeeping, data inputting, uploading photos, notes, and codes to client portals.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler / Planner
✨Tip Number 1
Familiarise yourself with scheduling software and tools commonly used in the industry. Being proficient in these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Practice your communication skills, especially in handling client interactions. Role-playing scenarios can help you prepare for real-life situations where you'll need to address client needs efficiently and professionally.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've successfully managed emergencies or unexpected changes in previous roles. This will highlight your proactive approach and adaptability.
✨Tip Number 4
Network with professionals in the field, perhaps through LinkedIn or local industry events. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Scheduler / Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative skills and experience, particularly in scheduling and planning. Use specific examples that demonstrate your ability to manage multiple tasks and work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive nature and problem-solving skills. Mention your experience with client interaction and how you can contribute to the team's success in managing maintenance contracts.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've successfully interacted with clients or worked collaboratively within a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Scheduler/Planner role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Organisational Skills
As a Scheduler/Planner, your ability to manage multiple tasks is crucial. Be prepared to discuss specific examples of how you've successfully organised schedules or managed competing priorities in the past.
✨Demonstrate Problem-Solving Abilities
This role involves handling emergencies and unexpected issues. Share instances where you've effectively resolved problems under pressure, highlighting your quick thinking and adaptability.
✨Emphasise Communication Skills
Since client interaction is key, practice articulating your thoughts clearly. Prepare to discuss how you’ve maintained professionalism in challenging situations and ensured client satisfaction.
✨Prepare for Team Collaboration Questions
Collaboration is essential in this role. Think of examples that showcase your ability to work well within a team, including how you contribute to collective goals and support your colleagues.
