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- Tasks: Join our maintenance team to ensure a sharp and welcoming environment for customers.
- Company: Grosvenor Casinos is the UK's premier gaming venue, committed to customer excellence and community.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of an exciting refurbishment and help create memorable experiences for everyone.
- Qualifications: Must be 18+, with knowledge of safety regulations and experience in facilities management.
- Other info: Full-time position with a focus on teamwork and proactive maintenance.
The predicted salary is between 30000 - 42000 £ per year.
Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years. We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members. At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain! As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone.
Our maintenance team takes great pride in ensuring that their club looks and feels sharp! They bring to the role fantastic teamwork, excellent technical skills and clear understanding of reactive and proactive building maintenance in delivering a safe and welcoming environment for customers and fellow colleagues alike.
You will:
- Acknowledge, welcome and assist customers in all areas
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Prompt upkeep of the building, facilities and all Rank assets
- Report, fix and escalate all equipment and building issues
- Create, implement and deliver a preventative maintenance program for the club in discussion with the management
- Carry out all necessary daily, weekly and monthly inspections and checks; liaise with any local authorities and Rank health and safety managers as required
- Encourage a culture of preservation, protection and safety in the club at all times
- Ensure that the building and surrounding area is kept clean, tidy and in good working order
- Maintain the décor, fixtures and fittings of the building to the required standard
- Receive, check, and store goods received under the correct conditions
Qualifications:
- Knowledge and understanding of current statutory, safety and health regulations
- Experience in facilities or building management in any industry
- Ability to remain calm under pressure, and deal with unprecedented situations
- Must be 18+ & have right to work in the UK
This is a full-time position (40 hours per week).
Contact Detail:
Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Maintenance Person
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of a casino environment. Understanding the unique challenges and requirements of maintaining gaming facilities will set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Grosvenor Casinos. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Demonstrate your proactive maintenance skills by preparing examples of past projects where you implemented preventative measures. This shows your commitment to maintaining a safe and welcoming environment.
✨Tip Number 4
Stay updated on the latest health and safety regulations relevant to the hospitality industry. Being knowledgeable about these regulations will highlight your dedication to compliance and safety in your role.
We think you need these skills to ace Experienced Maintenance Person
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and facilities management. Emphasise any technical skills and previous roles that demonstrate your ability to maintain a safe and welcoming environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of Grosvenor Casinos' values, such as Service, Teamwork, and Responsibility. Share specific examples of how you've successfully managed maintenance tasks in the past.
Highlight Relevant Qualifications: Include any certifications or training related to health and safety regulations, building maintenance, or facilities management. This will show that you are knowledgeable about current statutory requirements.
Showcase Problem-Solving Skills: In your application, provide examples of how you've dealt with unexpected maintenance issues. Highlight your ability to remain calm under pressure and your proactive approach to problem-solving.
How to prepare for a job interview at Rank Group
✨Showcase Your Technical Skills
Make sure to highlight your technical skills and experience in building maintenance. Be prepared to discuss specific examples of past work, including any preventative maintenance programs you've implemented or challenges you've overcome.
✨Demonstrate Teamwork
Grosvenor Casinos values teamwork highly. Share examples of how you've successfully collaborated with others in previous roles. This could include working with colleagues to solve maintenance issues or contributing to a positive team environment.
✨Understand Health and Safety Regulations
Familiarise yourself with current statutory, safety, and health regulations relevant to the role. Be ready to discuss how you ensure compliance in your work and how you would handle any safety concerns that may arise.
✨Emphasise Customer Service
As a maintenance person, you'll be interacting with customers. Highlight your commitment to customer service and how you can contribute to creating a welcoming environment. Share any experiences where you've gone above and beyond to assist customers.
