HR Assistant

Hours: 25 hours per week

Salary: £17,250 (pro-rata)

OUR MISSION is to make a positive difference to people and their families by delivering personalised health and social care that helps them to achieve the things they want out of life.

Our Values

• SAFE: We put the person at the centre of all our work and listen and act on what they tell us. We will respect and promote the human, legal and civil rights of all the people we support, our organisation and wider society.
• SOUND: We will provide high quality care and support that is safe, evidence based, and outcome focused. We will work in an appreciative way, that is hopeful and encouraging, using positive and strength-based approaches.
• SUPPORTIVE: We will empower the people we support in a manner that is progressive and enables them to exercise choice and control. We will work with our partners to create pathways that enable people to grow and achieve their goals.

Job Purpose

Promote the mission statement and values of Harley House Supported Living and Bricket Wood care providing safe, sound, and supportive care and support. To provide administrative support to the Operations Manager and 2 Registered Managers with a lead focus on recruitment, employee relation matters, general HR support and Learning and Development.

Main Duties And Responsibilities

• Liaise with the HR Manager who will be your Line Manager.
• Recruitment and Onboarding: Support the Operation / management team in drafting up job descriptions. Upload job adverts vacancies onto various job portals. Email prospective candidates to inform them of interviews. Complete minutes for interviews. Liaise with successful candidates to ensure all onboarding paperwork is fully completed. Compile personnel files for all employees. Support managers to ensure that probation reviews are undertaken with recorded meeting minutes as per our probation policy. Ensure that letters are sent to all employees to confirm their probation.
• HR/Employee relations: Take accurate minutes of various meetings, ensuring these reflect content and are presented professionally with a clear action log. Take minutes of employee meetings such as informal meetings of concern, sickness and absence reviews, investigations, disciplinaries and other ER events. Support the management team by quality checking and finalising investigation reports, key reports and other key employee data. Monitor staff absence and alert the Registered Managers of trends, themes and provide monthly report of absences. Compile a supervision and appraisal matrix to support the registered manager in ensuring that all employees have 6 recorded supervisions per year, an annual appraisal with supporting evidence. Undertake exit interviews with all employees to capture trends and themes. Provide reports from Harri HR system on staff turnover, sickness and absences. Lead on the company maternity/paternity policy ensuring that written confirmation of pregnancy is sent, and relevant documents are held, and all staff are aware of their maternity and paternity rights as per our organisation policy.
• Learning and Development: Ensure that Broadshield is up to date with all staff E-Learning and face to face training. Upload external training onto Broadshield. Book face to face courses onto Broadshield. Arrange booking of face-to-face external events ensuring that all staff are made aware, and registers kept. Manage the Skills for Care Adult Workforce data set. Communicate courses available via HCPA and Essex council, ensuring that staff are booked onto relevant courses. Access Government schemes to access funding for training for staff. Ensure a database is in place for all staff qualifications and care certificates.

Confidentiality

Everyone working in social care has the responsibility to use information and data in a secure and confidential way. Staff who have access to information about individuals need to use it effectively, whilst maintaining appropriate levels of confidentiality. You must be aware of the data protection legislation in relation to data security and ensure strict adherence to the provisions therein at all times. In the course of seeking care and support, service users entrust us with sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to service users, their carers, staff and other professionals. All such information from any source is to be regarded as strictly confidential.

You Will Be Expected To

• Make safeguarding an absolute priority. Ensure that you report concerns, poor practice, or suspected abuse always.
• Act as an ambassador for the organisation ensuring as head office support, you always maintain professionalism and integrity.
• As a paid employee, refrain from befriending services users on social network sites.
• Treat service users with dignity and respect.
• Always act in the best interest of any person who may lack capacity.
• Be aware of, and follow the procedure for, reporting any safeguarding concerns or incidents.
• Keep accurate records.
• Attend training and ensure all mandatory training is up to date.
• Attend team meetings as required.
• Co-operate and attend a yearly approval and supervisions.
• Ensure the health, safety, and welfare of employees.
• Embrace team working by ensuring effective and open communication for the benefit of the people we support.
• Undertake any other appropriate duties as required by the person(s) that you are paid to support or management and that are appropriate to your grade.
• Perform all duties in accordance with the organisation’s policies and procedures.
• Participate in team events.

This job description may be subject to review and change in consultation with the post holder. This is not an exhaustive list of duties, and you may be required to undertake any tasks relevant to your role and level of skills and competency.

Qualifications

Essential

• QCF/NVQ Level 1 in administration or above/equivalent.

Experience

Essential

• Previous role as administrator.

Desirable

• Previous role as administrator in a Health and Social Care setting.
• Experience in Supporting People With Learning Disabilities/Autism.
• Experience working in HR and/or Learning and development.

Knowledge & Skills

Desirable

• Understanding of dignity and respect.
• Safeguarding Vulnerable Adults.
• Employment Law.
• Demonstrable English written and verbal skills (This will be assessed in interview).
• Excellent IT skills with proven ability in using different software programmes, excel, word, power point etc (This will be assessed in interview).
• Can demonstrate good formatting skills (This will be assessed in interview).
• Clear, polite telephone manner.
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Ability to follow organisation and local policy and procedure.

Values and behaviours

Demonstrates compassionate and caring attitudes.