Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and optimisation of ServiceNow solutions for diverse clients.
- Company: Join SoftServe, a global digital solutions leader with a fun and innovative culture.
- Benefits: Enjoy flexible work options, competitive perks, and a collaborative environment.
- Why this job: Make a real impact while working on exciting projects across various industries.
- Qualifications: Experience with ServiceNow, ITIL processes, and strong communication skills are essential.
- Other info: Be part of a dynamic team that values creativity and bold ideas.
The predicted salary is between 43200 - 72000 £ per year.
WE ARE
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates work on 1,100+ projects with clients in the USA, Europe, APAC, and LatAm. We are about people who create bold things, make a difference, have fun, and love their work.
The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others.
The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of advisory and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology.
IF YOU ARE
- Having proven experience implementing and optimizing ServiceNow solutions
- Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module
- Familiar with facilitation, presentation, and communication
- Skilled in analytics, problem-solving, and designing processes
- Great at developing high-quality documentation and process maps
AND YOU WANT TO
Lead the design, implementation, and optimization of Service...
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Functional Consultant - ServiceNow
✨Tip Number 1
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about recent features and enhancements can give you an edge during discussions with our team.
✨Tip Number 2
Network with current or former employees of SoftServe, especially those in the Low Code Platforms practice. They can provide valuable insights into the company culture and expectations for the Lead Functional Consultant role.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented ITIL-based processes in previous roles. This will demonstrate your practical experience and understanding of how these processes integrate with ServiceNow.
✨Tip Number 4
Showcase your problem-solving skills by preparing case studies or scenarios where you've successfully designed and optimised processes. This will highlight your analytical abilities and fit for the role.
We think you need these skills to ace Lead Functional Consultant - ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and ITIL-based processes. Use specific examples that demonstrate your skills in implementing and optimising solutions, as well as your ability to develop high-quality documentation.
Craft a Compelling Cover Letter: In your cover letter, express your passion for low-code platforms and how your background aligns with the role. Mention your experience in facilitation and communication, and how these skills will benefit the team at SoftServe.
Showcase Relevant Projects: If you have worked on projects related to ServiceNow or similar low-code platforms, be sure to include them in your application. Highlight your role, the challenges faced, and the outcomes achieved to demonstrate your problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Lead Functional Consultant role.
How to prepare for a job interview at Click To Hired
✨Showcase Your ServiceNow Expertise
Make sure to highlight your proven experience with ServiceNow solutions during the interview. Be prepared to discuss specific projects where you implemented or optimised these solutions, as this will demonstrate your hands-on knowledge and capability.
✨Understand ITIL Processes
Since the role requires deep knowledge of ITIL-based processes, brush up on how these processes map to ServiceNow modules. Be ready to explain how you've applied these principles in past roles, as this will show your understanding of best practices.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and analytical thinking. Think of examples from your previous work where you successfully designed processes or resolved complex issues, and be ready to walk the interviewer through your thought process.
✨Demonstrate Communication Skills
As the role involves facilitation and presentation, practice articulating your thoughts clearly and confidently. You might be asked to present a case study or explain a technical concept, so ensure you can communicate effectively with both technical and non-technical audiences.
