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- Tasks: Lead and manage cleaning and support services operations while achieving financial goals.
- Company: Join Mount Charles Group, a leading provider of cleaning and support services in Northern Ireland.
- Benefits: Enjoy flexible working hours, 25 days paid holidays, life assurance, and career development opportunities.
- Why this job: Be part of a dynamic team focused on client relationships and operational excellence in a supportive culture.
- Qualifications: Experience in the cleaning industry at a supervisory level with strong communication and financial management skills.
- Other info: A clean driving license is required, and we welcome applications from all community sections.
The predicted salary is between 36000 - 60000 £ per year.
Job ref: RF-2501-17 Location: Belfast – Annon House Quantity of Posts Available: 1 Salary: Negotiable based on experience The Contract Manager will report directly to the Senior Operations Manager and will have responsibility for the operational and financial management of all existing and new units that fall within their designated span of control. This may be across various sectors, across one sector, or geographically based. This will be managed through your team. Working Pattern: 40 hours per week (Flexible and Agile working patterns) Monday to Friday Available to Work Weekends if Required Rewards: 25 days\’ paid holidays plus 8 statutory bank holidays Life Assurance scheme Company Pension (Salary Exchange option) Enhanced Maternity/Paternity/Adoption pay scheme Employee Assistance Program to support your health & wellbeing Pension Scheme Consultancy & advice Financial Education/Financial wellbeing advisory service Career Development Opportunities Company Events, Employee Referral Scheme, plus much more! The Role: Provide overall planning, direction, Leadership, and control to all Operations teams within your area to achieve operating and financial goals. You are responsible for all client operations, encompassing cleaning and support services. Ensure all direct reports follow company policy and procedures regarding Financial controls and reporting, Payroll, Health and Safety, Accident Reporting, and Human Resources. Management of the patch performance against budget, including allocation of budgets to direct reports to ensure effective operations and optimum financial performance. Ensure the implementation and adherence to client meeting schedules in accordance with contract specifications and execute Mount Charles Group\’s FMI strategy regarding customers. Ensure all Auditing schedules and timetables are adhered to and carried out according to company policy, as per customer segmentation, using the appropriate technology. Focus on retention of existing business and identification of business that is either operationally of financially underperforming. Working with your teams to build base business by increasing participation and/or adding new services. Be fully conversant with and understand the requirements of contracts in terms of responsibilities, obligations and scope of services. Establish effective customer relationships and maintain mutually beneficial relationships with clients to influence retention and grow base business proactively. The Person: Clean and valid Driving Licence required IT skills – Use of Online HR, Pay Roll and Audits Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning Candidates should have excellent communication skills Financial acumen and experience of budget management Health & Safety experience The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant\’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE #NorthernIreland To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Fri 31 January 2025 #J-18808-Ljbffr
Contracts Manager - Cleaning and Support Services employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - Cleaning and Support Services
✨Tip Number 1
Familiarize yourself with the cleaning industry, especially in supervisory roles. Understanding the nuances of multi-contract management will give you an edge during discussions.
✨Tip Number 2
Highlight your experience with financial management and budget allocation. Be prepared to discuss specific examples of how you've successfully managed budgets in previous roles.
✨Tip Number 3
Demonstrate your leadership skills by sharing instances where you've effectively led teams to achieve operational goals. This will show that you can manage and motivate your team.
✨Tip Number 4
Build a solid understanding of health and safety regulations relevant to the cleaning industry. Being knowledgeable in this area will be crucial for the role and will set you apart from other candidates.
We think you need these skills to ace Contracts Manager - Cleaning and Support Services
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contracts Manager position. Understand the key responsibilities and required skills, such as financial management, operational leadership, and experience in the cleaning industry.
Tailor Your CV: Customize your CV to highlight relevant experience in contract management, budget oversight, and team leadership. Emphasize any specific achievements in the cleaning sector or similar industries that demonstrate your capability for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background to the requirements of the job. Discuss your experience with client relationships, financial acumen, and how you can contribute to the Mount Charles Group's goals.
Follow Application Instructions: Ensure you complete the application process as directed on the Mount Charles Group's careers page. Double-check that all required documents are submitted and that your application is submitted before the closing date.
How to prepare for a job interview at Mount Charles Group
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Contracts Manager role, including operational and financial management responsibilities. Familiarize yourself with the specific sectors mentioned in the job description, as well as the expectations regarding client operations and service delivery.
✨Demonstrate Your Leadership Skills
Prepare examples from your past experiences that showcase your leadership abilities. Highlight how you've successfully managed teams, achieved operational goals, and maintained high standards in service delivery, especially in the cleaning industry.
✨Showcase Your Financial Acumen
Be ready to discuss your experience with budget management and financial controls. Provide specific examples of how you've managed budgets effectively and improved financial performance in previous roles.
✨Prepare for Scenario-Based Questions
Anticipate questions that may require you to solve hypothetical situations related to client relationships, operational challenges, or health and safety issues. Think through your approach to these scenarios and how you would ensure compliance with company policies and client specifications.
