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- Tasks: Be the face of our venue, welcoming guests and delivering top-notch service.
- Company: Join Grosvenor Casino, a leading gaming destination in London with a rich history.
- Benefits: Enjoy competitive pay, tips, free meals, and discounts at retailers.
- Why this job: Experience a vibrant work culture while contributing to an exciting transformation.
- Qualifications: Bring your personality and enthusiasm; we’ll teach you the rest!
- Other info: Flexible shifts available; part-time and full-time roles for those 18+.
Join Our Team at Grosvenor Casino, The Victoria (Edgware Road). Situated in the bustling heart of London, The Victoria is Grosvenor Casinos' flagship venue, enchanting our loyal guests for six decades. As we near the completion of our £15 million refurbishment, we're poised to become the UK's premier gaming destination for both our esteemed customers and dedicated team members.
As a valued team member, you’ll receive the following benefits:
- Competitive Hourly Pay: £12.95 per hour
- Service Charge & Tips: Receive a share of the service charge & tips
- Night Premium Pay: An additional 10% per hour after midnight
- Paid Breaks: 1 hour per shift
- Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
- Free Meal on Shift
- Nest Pension Scheme: We contribute 3% to your pension
- Life Insurance: Coverage provided for peace of mind
- Free Team Uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
As a Food & Beverage Host, you’ll be at the forefront of it all, making our customers feel welcome and creating an atmosphere that leaves them wanting more. You’ll gain the knowledge and skills to present our menus confidently and effectively, providing first-class customer service. We’re on a mission to ensure Grosvenor Casinos are the most loved Casinos in the UK – and you’ll help drive that mission forward.
Qualifications: We’ll teach you all you need to know and the skills to be a superstar F&B Host. All we ask is that you bring along personality, a smile, and the ability to engage with our customers. Flexibility to work night shifts and weekends as we are a 24/7 operation. Part & full-time positions available (Applicants must be 18+ and have the right to work in the UK).
Join us and be part of a dynamic team in a modern, innovative, and inclusive environment. Apply now and take the first step towards an exciting career at Grosvenor Casino, The Victoria!
Food & Beverage Team Member employer: VERA Security, Inc.
Contact Detail:
VERA Security, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with the Grosvenor Casino brand and its values. Understanding what makes The Victoria unique will help you connect with the team and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences in your conversations. Think of specific examples where you've gone above and beyond for customers, as this will highlight your suitability for the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the casino operates 24/7, expressing your willingness to work nights and weekends can set you apart from other candidates.
✨Tip Number 4
Engage with current employees or read reviews about working at Grosvenor Casino. This insight can provide you with valuable information to discuss during your interview, showing that you're genuinely interested in being part of the team.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Grosvenor Casino is looking for in a Food & Beverage Team Member. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your personality and showcases your ability to engage with customers. Include any previous roles in hospitality or food and beverage services, emphasising your skills in providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Grosvenor Casino and how you can contribute to their mission of being the most loved casino in the UK.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at VERA Security, Inc.
✨Show Your Personality
As a Food & Beverage Team Member, your personality is key. Be sure to showcase your enthusiasm and friendliness during the interview. A warm smile and engaging conversation can go a long way in making a great first impression.
✨Know the Venue
Familiarise yourself with Grosvenor Casino, The Victoria, and its offerings. Understanding the recent refurbishment and new features will demonstrate your genuine interest in the role and the company, which can impress the interviewers.
✨Highlight Customer Service Skills
Since the role focuses on creating a welcoming atmosphere, be prepared to discuss your previous customer service experiences. Share specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Be Ready for Flexibility Questions
Given that the position requires flexibility for night shifts and weekends, be ready to discuss your availability. Showing that you are adaptable and willing to work varied hours will reflect positively on your application.
