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- Tasks: Support debt collection and manage customer relationships to minimise financial risk.
- Company: Join a growing team dedicated to exceptional service and financial stability.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Make a real impact by helping customers while developing your skills in finance.
- Qualifications: Previous credit control experience and strong communication skills are essential.
- Other info: This is a temporary role based onsite in Sowerby Bridge, operating five days a week.
The predicted salary is between 30000 - 42000 £ per year.
I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth. You will help to drive their mission of delivering exceptional service while minimising financial risk. If you are someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you! This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week.
Why You'll Love This Role:
- Provide a customer-focused service, ensuring clients' needs are met with care and efficiency.
- Ensure the timely collection of payments, actively supporting debt collection targets.
- Take action to manage overdue debt and monitor customer statuses, reducing potential risks.
- Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure.
- Offer support to customers and colleagues with debt, account, and billing inquiries.
- Collaborate closely with finance and account managers to ensure smooth cash flow and resolve disputes effectively.
Why You'll Be Great in This Role:
- You are passionate about delivering excellent customer service and always keeping the client's best interests in mind.
- You have previous experience in a credit control role and are comfortable with debt management processes.
- You have strong organisational skills, a keen eye for detail, and excellent time management.
- Your communication skills are top-notch, and you excel at building relationships with customers and colleagues alike.
Contact Detail:
Arc Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Temporary
✨Tip Number 1
Familiarise yourself with the company’s values and mission. Understanding their approach to customer service and financial management will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your success in debt collection and customer relationship management. Being able to share these stories will highlight your skills and show how you can add value to their team.
✨Tip Number 3
Research common challenges faced by credit controllers in similar industries. This knowledge will allow you to discuss potential solutions during your interview, positioning you as a proactive candidate who is ready to tackle issues head-on.
✨Tip Number 4
Network with professionals in the finance and credit control sectors. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the position you're interested in.
We think you need these skills to ace Credit Controller - Temporary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and debt management. Use specific examples that demonstrate your ability to minimise financial risk and enhance customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your previous successes in similar roles. Mention how you can contribute to the company's mission of delivering exceptional service while managing financial risks.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and time management abilities. These are crucial for the role and should be clearly articulated in both your CV and cover letter.
Showcase Communication Abilities: Since the role involves building relationships with customers and colleagues, provide examples of how you've effectively communicated in past positions. This could include resolving disputes or collaborating with finance teams.
How to prepare for a job interview at Arc Recruitment
✨Showcase Your Customer Service Skills
Since the role emphasises delivering exceptional customer service, be prepared to share specific examples of how you've successfully managed customer relationships in previous roles. Highlight your ability to empathise with clients while ensuring their needs are met.
✨Demonstrate Your Debt Collection Experience
Discuss your previous experience in credit control and debt management. Be ready to explain the strategies you used to collect payments effectively and how you handled any challenges that arose during the process.
✨Highlight Your Organisational Skills
Given the importance of managing overdue debts and monitoring customer statuses, illustrate your organisational skills. Share how you prioritise tasks and manage your time to ensure timely collections and minimal financial risk.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding disputes or difficult customer interactions. Prepare scenarios where you successfully resolved issues, demonstrating your communication skills and ability to collaborate with colleagues.
