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- Tasks: Support the Shop Manager in daily operations and team development.
- Company: Havens Hospices provides vital care for those with incurable conditions and their families.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in your community.
- Why this job: Join a passionate team and help create lasting memories for families in need.
- Qualifications: No specific qualifications required; just bring your enthusiasm and commitment!
- Other info: Diversity is valued, and applications from all backgrounds are encouraged.
The predicted salary is between 24000 - 36000 £ per year.
We have an opportunity for an Assistant Shop Manager to join us in our new charity shop, opening in Maldon. You will support the Shop Manager in delivering sales, developing the team and shop, all whilst delivering an excellent standard of customer service within the local community. Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination. Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services. In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most. At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment. We value diversity and welcome applications from all sections of the community.
Key Responsibilities:
- To effectively manage the day-to-day running of the shop staff and volunteers, providing effective leadership and encouraging the team to maximise potential.
- To manage stock, maximise profit and minimise costs, and achieve sales targets, initiating marketing campaigns and sales promotions.
- Take full responsibility for managing the shop in the Shop Manager’s absence.
- To maintain an awareness of developments in local shops, especially in the Charity/low-cost sector, updating the Shop Manager as required.
- To maintain and develop good channels of communication with colleagues in other Havens Hospices Shops, local communities, and organisations.
- To provide cover for other Assistant Shop Managers from time to time in other stores, as required by your Area Manager.
- To assist in developing the shop’s ecommerce business.
- To actively promote Gift Aid, sign up donors and support performance targets.
- To make day-to-day decisions to ensure the successful and safe trading operation of the shop.
This advert closes on Sunday 5 Jan 2025.
Contact Detail:
Rosmerta Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager - Maldon Havens Hospices
✨Tip Number 1
Familiarise yourself with Havens Hospices and their mission. Understanding the charity's values and how they impact the community will help you connect with the team during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and develop others will be crucial for the Assistant Shop Manager position.
✨Tip Number 3
Research local competitors and trends in the charity retail sector. Being knowledgeable about what other shops are doing can help you suggest innovative ideas during your interview, showing that you're proactive and ready to contribute.
✨Tip Number 4
Prepare to discuss your experience with stock management and sales targets. Be ready to share specific strategies you've used to maximise profit and minimise costs, as these skills are essential for the role.
We think you need these skills to ace Assistant Shop Manager - Maldon Havens Hospices
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail management, customer service, and team leadership. Use bullet points for clarity and include specific achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for working in a charity environment and your commitment to supporting the local community. Mention specific examples of how you have successfully managed teams or improved sales in past positions.
Highlight Your Values: Since Havens Hospices values diversity and community involvement, make sure to reflect your own values in your application. Discuss any volunteer work or community projects you've been involved in, showcasing your dedication to making a difference.
How to prepare for a job interview at Rosmerta Technologies Limited
✨Show Your Passion for Charity Work
Make sure to express your enthusiasm for working in a charity environment. Talk about why you believe in the mission of Havens Hospices and how you can contribute to making a difference in the community.
✨Demonstrate Leadership Skills
As an Assistant Shop Manager, you'll need to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past, highlighting your ability to encourage others to reach their potential.
✨Understand the Local Market
Research the local charity shop landscape in Maldon. Be ready to discuss any trends you've noticed and how you could apply this knowledge to help the shop succeed, especially in terms of stock management and marketing strategies.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think of examples where you've provided excellent service or resolved customer issues. Be prepared to discuss how you would handle specific situations that may arise in the shop.
