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- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community impact.
- Benefits: Enjoy competitive pay, 50% food and drink discount, and a matched pension scheme.
- Why this job: Be part of a diverse culture that values your unique contributions and supports community change.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Start with a casual chat via AI to showcase your skills anytime, anywhere.
At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. As a Team Leader, you can too.
Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant on store location).
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
What you’ll do:
- Creating smooth shifts even in busy periods
- Training and accrediting new Baristas
- Stirring up success for yourself and your team
- Crafting new recipes to energise your team
- Keeping standards high, from excellent espressos to monthly coffee excellence scores
Who you are:
- An example setter, someone we can put our trust in to keep everything running smoothly
- A leader, ready to take on new responsibilities within the team
- A learner, who can turn their knowledge into steaming hot ideas
When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision.
Need adjustments? Email costa.recruitment@costacoffee.com
Job Function: Retail Operations - Team Leader
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista Maestro
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the initial chat with Sapia.ai, showcasing that you share their passion for creating a positive workplace.
✨Tip Number 2
Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples where you've inspired or trained others.
✨Tip Number 3
Showcase your creativity in crafting new recipes or improving processes. Costa values innovation, so be ready to share any ideas you have that could enhance the customer experience or team efficiency.
✨Tip Number 4
Be prepared to discuss how you handle busy periods and maintain high standards. Think of scenarios where you've successfully managed stress and ensured quality service, as this will resonate well with the role's requirements.
We think you need these skills to ace Barista Maestro
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand what being a Barista Maestro at Costa Coffee entails. Familiarise yourself with the responsibilities and expectations outlined in the job description.
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, customer service, and coffee crafting. Use specific examples that demonstrate your ability to lead a team and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and leadership. Mention how your values align with Costa's culture and how you can contribute to their mission of creating memorable moments.
Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, think about how you can showcase your skills and traits relevant to the role. Be ready to answer questions about your leadership style and how you handle busy periods.
How to prepare for a job interview at Costa Coffee
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for coffee, as this will resonate well with Costa's values.
✨Demonstrate Leadership Skills
As a Team Leader, it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and handled challenges.
✨Emphasise Training and Development
Costa values training and development, so be ready to discuss how you can contribute to training new Baristas. Highlight any previous experience in mentoring or coaching others to show you're committed to team growth.
✨Align with Company Values
Familiarise yourself with Costa's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles to demonstrate that you're a good cultural fit.
