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For Companies At a Glance
- Tasks: Manage tenant debts, chase arrears, and maintain accurate records.
- Company: Join BNP Paribas Real Estate, a leader in property finance.
- Benefits: Enjoy private medical cover, generous holidays, and wellness support.
- Why this job: Be part of a dynamic team with a focus on diversity and inclusion.
- Qualifications: Experience in credit control or rent collection is preferred.
- Other info: Work in Birmingham with opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Join us to apply for the role at BNP Paribas Real Estate.
The Credit Controller works within a small team responsible for managing the recovery of monies from tenants/occupiers. The role involves liaising with tenants on outstanding debts, managing arrears recovery, and maintaining related records. The Credit Controller supports the Credit Control Manager by:
- Chasing arrears in accordance with clients’ policies
- Maintaining records of tenant actions and monitoring payment plans
- Resolving tenant queries about charges and payments in collaboration with surveyors and client accountants
- Analyzing aged debtors and advising on recovery strategies
The main responsibilities include:
- Maintaining debtor payment records and issuing reminders
- Following escalation procedures for debt recovery
- Updating surveyors and clients on collection progress
- Agreeing on recovery steps and repayment plans
- Tracking repayments and notifying relevant parties of defaults
- Instructing legal agents for recovery actions
- Documenting tenant communications and actions
- Supporting credit reports and aged debtor analysis
- Responding to tenant queries within 24 hours
- Reconciling accounts and assisting with cash allocations
- Adhering to procedures and participating in performance management
Person Specification:
- Experience in credit control or rent collection, preferably in property
- Numerate, accurate, with strong attention to detail
- Tenacious, assertive, and motivated
- Excellent communication skills and professional manner
- Knowledge of credit control procedures and data protection
- Experience with accounting software such as Trace Tramps, Yardi, Voyager, etc.
- Ability to meet deadlines and manage time effectively
- Proficient in Microsoft Office
- Understanding of property-related accounting techniques is advantageous
We offer award-winning benefits including private medical cover, generous holiday entitlement, pension, life assurance, bonus schemes, share plans, and various discounts and wellbeing support.
BNP Paribas Real Estate is committed to fostering diversity, inclusion, and equal opportunity in the workplace.
Credit Controller (Orange Team - Client Finance - Birmingham) employer: BNP Paribas Real Estate
Contact Detail:
BNP Paribas Real Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Orange Team - Client Finance - Birmingham)
✨Tip Number 1
Familiarise yourself with the specific accounting software mentioned in the job description, such as Trace Tramps or Yardi. Having hands-on experience or even completing a short online course can give you an edge and show your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, especially in handling tenant queries. Practising how to articulate responses clearly and professionally can help you stand out during any interviews or discussions with the hiring team.
✨Tip Number 3
Research BNP Paribas Real Estate's approach to credit control and their client policies. Understanding their values and procedures will not only prepare you for potential questions but also demonstrate your genuine interest in the company.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or tailoring your approach.
We think you need these skills to ace Credit Controller (Orange Team - Client Finance - Birmingham)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Credit Controller position. Tailor your application to highlight relevant experience in credit control or rent collection.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with managing debts, liaising with clients, and using accounting software. Mention any specific tools like Trace Tramps or Yardi that you are familiar with.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively resolved tenant queries or collaborated with team members in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is crucial for a Credit Controller.
How to prepare for a job interview at BNP Paribas Real Estate
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your numeracy skills. Brush up on key financial concepts and be prepared to discuss how you've managed debts or reconciled accounts in previous roles.
✨Showcase Your Communication Skills
Excellent communication is crucial for this role. Be ready to provide examples of how you've effectively liaised with clients or tenants to resolve queries or disputes. Practice articulating your thoughts clearly and professionally.
✨Familiarise Yourself with Relevant Software
Since experience with accounting software like Trace Tramps or Yardi is beneficial, make sure you highlight any relevant experience. If you're not familiar with these tools, consider doing a bit of research to understand their functionalities.
✨Demonstrate Your Attention to Detail
Attention to detail is key in credit control. Prepare to discuss specific instances where your meticulous nature helped prevent errors or improved processes. This will show that you take accuracy seriously.
