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- Tasks: Support families with funeral arrangements, ensuring care and professionalism across multiple locations.
- Company: Join Dignity, a trusted name in funeral services, dedicated to compassionate care.
- Benefits: Enjoy flexible working, full training, generous leave, and a supportive team environment.
- Why this job: Make a meaningful impact by helping families during difficult times with empathy and respect.
- Qualifications: Compassionate individuals with strong communication skills; driving licence required, experience beneficial but not essential.
- Other info: Full training provided; opportunity to work in various settings and support diverse communities.
The predicted salary is between 10000 - 15000 £ per year.
We're looking for a compassionate, organised individual to join us as a Mobile Funeral Service Arranger. In this dynamic role, you'll provide cover across a group of funeral homes within our W G Rathbone brand based around Warwick, supporting during peak funeral periods, staff holidays, and sickness.
You'll be key in delivering consistent service across multiple branches, ensuring every family receives the same high standard of care and professionalism, regardless of location. If you thrive in varied settings, can manage multiple arrangements at different stages, and enjoy meeting new people every day, we'd love to hear from you.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
This is a rewarding and fast-paced position that requires adaptability, empathy, and strong organisational skills. You'll be the first point of contact for families, guiding them through funeral arrangements and ensuring each service is planned and delivered with care.
Key Responsibilities:
- Support families with empathy, professionalism, and attention to detail
- Arrange funerals in line with individual wishes, cultural practices, and legal requirements
- Travel between funeral homes to provide cover as needed - supporting with arrangements, branch duties, and ceremonial activities
- Manage multiple funeral arrangements simultaneously at different stages of progress
- Liaise with ministers, celebrants, florists, and other suppliers
- Guide families through Funeral Plan options as trained
- Represent the brand and Dignity in each community with consistency and compassion
- Train in Funeral Conducting to assist with ceremonial duties during busy periods
- Maintain branch presentation, administration, and customer care standards across all locations
About You
We're looking for someone who:
- Brings compassion, professionalism, and calm under pressure
- Thrives in changing environments and enjoys supporting different teams
- Has excellent communication, administration, and organisational skills
- Is confident managing multiple tasks and arrangements at varying stages
- Holds a Full UK Driving Licence and is comfortable with regular travel between locations
- Is comfortable working in settings where the deceased may be resting, including preparation areas and chapel visits
- Has flexibility to work occasional weekends
- Previous experience in funeral care, administration, or a customer-facing role is beneficial - but full training will be provided
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy and Funeral Conducting
- The opportunity to work flexibly across a network of funeral homes
- Uniform and all necessary equipment provided
- 30 - 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you.
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
At Dignity, we're here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life's most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We're proud to offer a truly personal and attentive service - one that's tailored to the individual needs and wishes of every family we support.
We're also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Mobile Funeral Service Arranger employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Funeral Service Arranger
✨Tip Number 1
Familiarise yourself with the local communities around Warwick. Understanding the cultural practices and preferences of different families can help you connect better during the interview process and demonstrate your commitment to providing personalised service.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will highlight your ability to handle the fast-paced nature of the Mobile Funeral Service Arranger position.
✨Tip Number 3
Emphasise your empathy and communication skills during any discussions or interviews. Share personal anecdotes that illustrate your ability to support others in difficult situations, as this role requires a compassionate approach.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to travel between locations. Highlight any previous experience you have with travel for work, as this is a key requirement for the role and shows your readiness to meet the demands of the job.
We think you need these skills to ace Mobile Funeral Service Arranger
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description. Understand the key responsibilities and the qualities they are looking for in a candidate, such as compassion, organisation, and adaptability.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Mobile Funeral Service Arranger. Emphasise any previous customer-facing roles or experience in funeral care, even if it's not extensive.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the importance of the role. Share personal anecdotes that demonstrate your empathy and professionalism, and explain why you want to work in this field.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Dignity Funerals Limited
✨Show Your Compassion
In this role, empathy is key. Be prepared to share examples of how you've supported others in difficult situations, demonstrating your ability to handle sensitive topics with care and understanding.
✨Highlight Your Organisational Skills
Since you'll be managing multiple arrangements at different stages, it's important to showcase your organisational abilities. Discuss any relevant experiences where you successfully juggled various tasks or projects.
✨Demonstrate Flexibility and Adaptability
This position requires travel between locations and adapting to changing environments. Be ready to talk about times when you've had to adjust quickly to new circumstances or work with different teams.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about how you would handle specific situations related to funeral arrangements and be ready to articulate your thought process.
