Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support the Technical Service Team to deliver top-notch customer service.
- Company: Join a dynamic company in the Medical Equipment Manufacturing industry.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Be part of an exciting new position that shapes the future of service excellence.
- Qualifications: Requires 2+ years of supervisory experience and strong technical skills.
- Other info: Hands-on role with a focus on planning, coordinating, and problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Team Leader to provide leadership, supervision, and support to our Technical Service Team. This is a new, exciting position, and you will work with the Service Manager to ensure that the team delivers a high standard of customer service, meeting and exceeding customer expectations.
You will lead and develop the team and will identify and facilitate training requirements to ensure the department has sufficient cover at all times. You will also work with the Service Manager to plan and coordinate service activities and roll out strategic and operational service objectives to develop and grow the service business.
Other responsibilities will include planning, coordinating, and assisting in the repairs, commissioning, and technical support for all equipment supplied by the Company. This is a varied, hands-on role, so we are looking for an experienced engineer with strong technical, IT, and networking capabilities.
You will need a minimum of 2 years of previous supervisory/leadership experience, together with first-class interpersonal skills with the ability to communicate at all levels. You will also need to demonstrate excellent planning and organizing, problem-solving, and customer care skills.
Technical Service Team Leader employer: Haag-Streit UK
Contact Detail:
Haag-Streit UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in medical equipment manufacturing. This will not only help you understand the industry better but also allow you to speak confidently about how you can lead a technical team effectively.
✨Tip Number 2
Network with professionals in the field, especially those who have experience in leadership roles within technical services. Engaging with them can provide insights into the challenges they face and how you can position yourself as a solution.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your problem-solving skills and how you've improved customer service outcomes, as these are key aspects of the role.
✨Tip Number 4
Showcase your interpersonal skills during any interactions with us. Being able to communicate effectively at all levels is crucial for this role, so practice articulating your thoughts clearly and confidently.
We think you need these skills to ace Technical Service Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical skills relevant to the Technical Service Team Leader role. Use specific examples that demonstrate your ability to lead a team and deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Discuss how your previous experience aligns with the responsibilities outlined in the job description, particularly your supervisory skills and technical expertise.
Highlight Relevant Skills: When detailing your experience, focus on your problem-solving abilities, planning and organising skills, and any specific technical competencies related to medical equipment. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Haag-Streit UK
✨Showcase Your Leadership Skills
As a Team Leader, your ability to lead and develop a team is crucial. Be prepared to discuss your previous leadership experiences, focusing on how you motivated your team and handled challenges. Use specific examples to illustrate your approach.
✨Demonstrate Technical Expertise
Since the role requires strong technical, IT, and networking capabilities, brush up on relevant technologies and be ready to discuss them. Highlight any specific projects or experiences where you successfully applied your technical skills.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to share examples of how you've gone above and beyond to meet customer expectations. Discuss any strategies you've implemented to improve customer satisfaction in your previous roles.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of situations where you identified issues and implemented effective solutions. Be ready to explain your thought process and the outcomes of your actions.
