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- Tasks: Lead cleaning operations across 20-30 education and commercial sites in Devon and Cornwall.
- Company: Join one of the UK's fastest-growing specialist FM providers focused on people and well-being.
- Benefits: Enjoy 33 days holiday, flexible benefits, and two paid volunteering days each year.
- Why this job: Make a real impact on student and staff well-being while growing your career in a supportive culture.
- Qualifications: Strong communication skills, team leadership experience, and a full UK driving licence required.
- Other info: This role includes a DBS check and offers ongoing learning opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Covering Bodmin, Liskeard, and Exeter areas. £30,000 per annum + company car or car allowance.
We’re looking for a people-focused Cleaning Account Manager to lead operations across a group of education and commercial sites in Devon and Cornwall. This role offers a fantastic opportunity to work in a collaborative environment where your leadership will directly support the well-being of students, staff, and visitors. You’ll oversee between 20 to 30 sites, working closely with teams and clients to deliver consistently high standards. With a flexible and solutions-oriented mindset, you’ll tailor your approach to meet the needs of each unique site while maintaining safety, service quality, and strong client relationships.
What we offer you:
- Employee ownership – share in our future success
- 33 days holiday (including bank holidays)
- Company sick pay
- Enhanced maternity and paternity pay
- Flexible benefits – including the option to purchase up to 5 additional days of holiday
- 24/7 access to GP services, plus mental health, financial, and legal support
- Life assurance cover
- Two paid volunteering days each year – from beach cleans to community work
- 250+ perks and exclusive deals and discounts
- Ongoing learning through apprenticeships, training, and development opportunities
- Recognition and awards programmes throughout the year
- A people-first culture led by our Mosaic committee and Mental Health First Aiders, who champion Wellbeing, Equity, Diversity and Inclusion
As a Cleaning Account Manager, you’ll be:
- Building trusted, supportive relationships with clients to ensure satisfaction
- Managing high-quality service delivery across all allocated sites
- Conducting audits, preparing reports, and supporting regional projects
- Leading contract and service reviews with clients
- Ensuring Health & Safety policies are followed and up to date with legal standards
- Identifying ways to improve services, reduce costs, and grow client contracts
As a Cleaning Account Manager, you’ll have:
- Strong communication and team leadership skills, with an inclusive and collaborative approach
- Ability to remain organised, adaptable, and solution-focused in a dynamic environment
- Experience in budgeting, forecasting, and data interpretation
- Knowledge of Health & Safety legislation (cleaning/FM sector experience is a plus)
- Confidence using Microsoft Excel and PowerPoint
- Experience in education environments is desirable but not essential
- Full UK driving licence and flexibility to travel between sites
Our commitment to Diversity, Equity and Inclusion:
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments: Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Please note: this role is subject to an enhanced DBS (Disclosure and Barring Service) check.
Account Manager Cleaning employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Cleaning
✨Tip Number 1
Familiarise yourself with the specific needs of the education and commercial sectors in Devon and Cornwall. Understanding the unique challenges and expectations of these environments will help you demonstrate your ability to tailor your approach effectively during interviews.
✨Tip Number 2
Network with professionals in the cleaning and facilities management industry, especially those who have experience in educational settings. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you foster collaboration within teams. Highlighting specific examples of how you've successfully managed diverse teams or improved service delivery will resonate well with the hiring managers.
✨Tip Number 4
Showcase your knowledge of Health & Safety legislation relevant to the cleaning sector. Being able to articulate how you ensure compliance and safety across multiple sites will demonstrate your readiness for the responsibilities of the role.
We think you need these skills to ace Account Manager Cleaning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the cleaning or facilities management sector. Emphasise your leadership skills and any experience you have in education environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your people-focused approach and how you can build strong relationships with clients. Mention specific examples of how you've successfully managed multiple sites or teams in the past.
Highlight Relevant Skills: In your application, clearly outline your communication, organisational, and problem-solving skills. Make sure to mention your knowledge of Health & Safety legislation and your proficiency in Microsoft Excel and PowerPoint.
Show Enthusiasm for the Role: Express your passion for the role and the company’s commitment to diversity, equity, and inclusion. Mention why you are excited about the opportunity to contribute to the well-being of students and staff across the sites.
How to prepare for a job interview at Churchill Group
✨Showcase Your People Skills
As an Account Manager, your ability to build relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, focusing on your communication and leadership skills.
✨Demonstrate Your Problem-Solving Abilities
This role requires a flexible and solutions-oriented mindset. Be ready to discuss specific challenges you've faced in previous roles and how you tailored your approach to meet the needs of different clients or situations.
✨Know Your Health & Safety Legislation
Familiarise yourself with relevant Health & Safety policies, especially those related to the cleaning and facilities management sector. Being able to discuss these confidently will show your preparedness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple sites and teams. Think about how you would handle audits, service delivery issues, or client feedback, and be prepared to share your thought process.
