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For Companies At a Glance
- Tasks: Support client relationships and manage service queries in a dynamic team environment.
- Company: Join SS&C, a global leader in financial services and healthcare technology with 27,000+ employees worldwide.
- Benefits: Enjoy full-time hours, mentorship, and opportunities for travel and career progression.
- Why this job: Kickstart your career with a clear path to becoming a Client Service Manager in just 18 months!
- Qualifications: A 2:2 degree or above in a business-related subject and strong communication skills are essential.
- Other info: Applications close on 1st June 2025; apply early as spots may fill quickly!
The predicted salary is between 28800 - 43200 £ per year.
Are you a recent graduate who enjoys building relationships and solving problems? We’re looking for someone who’s organised, analytical, and confident communicating with clients and teams alike. Join us at SS&C as a Graduate CSM Support Officer and start your career in client relationship management.
Over 18 months, you’ll learn how we support and deliver for our clients daily working closely with Client Service Managers, Account Managers, and Relationship Directors. You’ll also have a mentor to support you, access to a graduate network, and clear opportunities for progression, with the aim of becoming a Client Service Manager at the end of your programme.
What you’ll be doing:
- Be a direct point of contact for assigned clients
- Support the day-to-day management of client service queries and tasks
- Work across teams to help resolve service issues quickly and effectively
- Build a strong understanding of our services and how we deliver them
- Learn to manage multiple client’s needs under deadlines
What we’re looking for:
- A 2:2 degree or above in a business-related or similar subject
- Strong communication skills—written and verbal
- Good organisational and time management skills
- Comfortable working with data and using MS Office tools
- A team player who can work under pressure and stay detail-focused
- Willingness to learn and develop new skills
Why join us?
- A clear path to becoming a Client Service Manager within 18–24 months
- Access to a mentor and a supportive graduate network
- The chance to work closely with a variety of clients and teams
- Full-time hours (Monday to Friday, 9am–5:30pm)
- Potential opportunities to travel to other SS&C offices
Important to know:
We can’t offer visa sponsorship for this role. Applications close 1st June 2025, but may close earlier if we receive a high volume.
Next steps:
Submit your CV to apply. If successful, you’ll be invited to an assessment day and professional interview in July 2025.
Graduate - Client Services Management Support Officer employer: SS&C Technologies
Contact Detail:
SS&C Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate - Client Services Management Support Officer
✨Tip Number 1
Familiarise yourself with SS&C's services and the financial technology landscape. Understanding the company's offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of SS&C, especially those in client services roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions with friends or mentors. Since strong communication is key for this role, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational and analytical skills through examples from your academic or extracurricular experiences. Be prepared to discuss how you've managed multiple tasks or solved problems effectively, as these are crucial for the Graduate CSM Support Officer position.
We think you need these skills to ace Graduate - Client Services Management Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Client Services Management Support Officer. Emphasise your communication skills, organisational abilities, and any experience working with clients or in team settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at SS&C and how your background makes you a suitable candidate for the position.
Highlight Relevant Coursework: If you have taken any courses related to business, client management, or data analysis, be sure to mention these in your application. This will demonstrate your preparedness for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SS&C Technologies
✨Research the Company
Before your interview, take some time to learn about SS&C and its services. Understanding their role in the financial services and healthcare technology sectors will help you answer questions more effectively and show your genuine interest in the company.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting relevant experiences from your studies or previous roles.
✨Showcase Your Communication Skills
As a Client Services Management Support Officer, strong communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be prepared to discuss how you've successfully communicated with clients or team members in the past.
✨Demonstrate Your Organisational Skills
The role requires managing multiple client needs and tasks. Be ready to discuss how you prioritise tasks and manage your time effectively. Providing examples of how you've handled competing deadlines will illustrate your organisational abilities.
