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- Tasks: Lead and manage contracts in social housing maintenance, ensuring smooth operations and client satisfaction.
- Company: Join a top contractor specializing in reactive maintenance for social housing.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in managing maintenance contracts and strong IT skills required.
- Other info: Contact Carla at 18 Rec for a confidential chat about this exciting opportunity.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Contracts Manager – Social Housing Maintenance\\n\\nMy client is a leading contractor operating within Reactive maintenance in the social housing sector. Due to continued expansion, they currently have an exciting opportunity for an Contracts Manager to join their team.\\n\\nWorking in partnership with their local authority client, the successful Contracs Manager will be responsible for the full running of the contract including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors, Multi Trade Operatives and Admin/Planning Team responsible for delivering all reactive/day to day repairs, voids and planned works. You will be responsible for the contract and the main point of contact for the client.\\n\\nAlong with the management of the day to day repairs, the Contracts Manager will also be responsible for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation, organising out off hours Rota and ensuring H&S levels are maintained.\\n\\nContracts Manager Experience:\\n\\nProven track record in leading and delivering response maintenance contracts with public sector / housing association clients.\\n\\nIT Literate with good knowledge of Microsoft packages\\n\\nAbility to understand client / contract requirements to maximise productivity and measure and improvement\\n\\nExcellent written and oral presentation\\n\\nGood understanding of H&S legislation\\n\\nExperience of managing and improving internal and external customer relationships and conflict handling\\n\\nExperience managing large directly employed workforce including Supervisors and Multi-Trade Operatives\\n\\nPlease call Carla at 18 Rec for a confidential chat
Contracts Manager - Social Housing Maintenance employer: 18 Recruitment Limited
Contact Detail:
18 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - Social Housing Maintenance
✨Tip Number 1
Familiarize yourself with the specific requirements of social housing maintenance contracts. Understanding the nuances of this sector will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the social housing sector. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience with KPI monitoring and performance improvement. Be ready to share specific examples of how you've successfully managed contracts and improved service delivery.
✨Tip Number 4
Highlight your leadership skills and experience managing a diverse workforce. Be prepared to discuss how you handle conflict and ensure health and safety standards are met on site.
We think you need these skills to ace Contracts Manager - Social Housing Maintenance
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contracts Manager position. Highlight key responsibilities and required skills, such as experience in reactive maintenance and managing a workforce.
Tailor Your CV: Customize your CV to reflect your relevant experience in social housing maintenance and contract management. Emphasize your proven track record in leading response maintenance contracts and your IT literacy.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses how your experience aligns with the specific requirements of the role. Mention your ability to manage client relationships and improve performance metrics.
Highlight Health & Safety Knowledge: Since health and safety is a critical aspect of the role, ensure you include any relevant certifications or experiences that demonstrate your understanding of H&S legislation and practices.
How to prepare for a job interview at 18 Recruitment Limited
✨Showcase Your Experience
Be prepared to discuss your proven track record in managing response maintenance contracts, especially with public sector or housing association clients. Highlight specific projects where you successfully improved performance and met client expectations.
✨Demonstrate IT Proficiency
Since the role requires good knowledge of Microsoft packages, make sure to mention your experience with these tools. You could even provide examples of how you've used them to enhance productivity or streamline processes in previous roles.
✨Understand Health & Safety Legislation
Familiarize yourself with relevant health and safety legislation before the interview. Be ready to discuss how you have implemented H&S measures on-site and how you ensure compliance among your team and subcontractors.
✨Prepare for Conflict Resolution Scenarios
Given the importance of managing customer relationships and handling conflicts, think of examples from your past experiences where you successfully resolved issues. This will demonstrate your ability to maintain positive relationships with clients and staff.
