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- Tasks: Supervise catering staff and ensure smooth event operations.
- Company: Join Georgia State University, a vibrant community in Atlanta dedicated to growth and inclusion.
- Benefits: Enjoy a flexible work environment with professional development opportunities.
- Why this job: Be part of exciting events while enhancing your leadership and customer service skills.
- Qualifications: High school diploma or GED; prior banquet experience preferred.
- Other info: Part-time, temporary role with shifts varying; pay ranges from $17.00 to $18.00.
Georgia State University is a vibrant community in the heart of Atlanta. At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve!
The PantherDining Hall at Georgia State University is seeking to hire a part-time Banquet Captain (Temp).
WHAT MAKES GSU A GREAT PLACE?
- Flexible work environment.
- A knowledge-sharing organization that works collaboratively with diverse partners.
- Professional development opportunity and mentorship.
- A rapidly growing center within an academic setting.
WHAT WILL YOU DO:
This position will supervise and coordinate catering staff during setup, service, and breakdown of events.
DUTIES AND RESPONSIBILITIES INCLUDE:
- Act as the main point of contact between catering staff, kitchen, and event coordinators.
- Leads the organization and completion of event orders, to include compiling packing lists.
- Ensure proper table settings, buffet arrangements, and decor per event specifications.
- Lead pre-event meetings to communicate assignments, timelines, and service standards.
- Oversee the timely delivery of food and equipment.
- Oversee the timing of meal service and ensure guests' needs are attended to promptly.
- Monitor staff performance and provide guidance to maintain high-quality service.
- Address guest concerns or special requests in a courteous and professional manner.
- Ensure all health, safety, and sanitation standards are followed.
- Assist in setup and breakdown of event spaces when needed.
- Complete post-event reports and communicate feedback to management.
- Provide excellent customer service to guests and clients.
- Performs other related duties as assigned.
Minimum Requirements:
- High school diploma or GED; two years of related experience; or a combination of education and related experience.
Preferred Requirements:
- Prior experience as a banquet server or captain required.
- Strong leadership, organizational, and customer service skills.
- Excellent Customer Service.
- Ability to multitask in a fast-paced environment.
- Time management and organizational skills.
- Attention to Detail.
- Professional appearance and demeanor.
- Flexible schedule; must be available to work nights, weekends, and holidays as needed.
- Able to lift up to 35 lbs. and stand for extended periods.
Physical Requirements:
- Extended standing, walking, ability to bend, stoop, reach and climb ladders.
- Ability to work in all temperature conditions.
Location: Atlanta Campus
Shift: Varies/Part-time.
Salary: $17.00 - $18.00
Job Type: Temporary Work
Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.
Banquet Captain (Temp) employer: Georgia State University
Contact Detail:
Georgia State University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banquet Captain (Temp)
✨Tip Number 1
Familiarise yourself with the specific catering and banquet services offered at Georgia State University. Understanding their unique offerings will help you speak confidently about how you can contribute to their events.
✨Tip Number 2
Network with current or former employees of PantherDining. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your leadership and customer service experiences in detail. Be ready to share specific examples of how you've successfully managed teams or handled guest concerns in past roles.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, including nights and weekends. Highlighting your availability can set you apart from other candidates who may have more rigid schedules.
We think you need these skills to ace Banquet Captain (Temp)
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience, especially any previous roles in catering or as a banquet server. Emphasise your leadership and customer service skills, as these are crucial for the Banquet Captain position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the values of Georgia State University. Mention specific experiences that demonstrate your ability to lead a team and provide excellent customer service during events.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to multitask in a fast-paced environment. These attributes are essential for managing catering staff and ensuring successful event execution.
Follow Application Instructions: Ensure you submit a complete GSU application along with your resume. Pay attention to the deadline for priority consideration and make sure all documents are accurate and well-formatted before submission.
How to prepare for a job interview at Georgia State University
✨Showcase Your Leadership Skills
As a Banquet Captain, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your previous experiences leading teams, managing events, and how you handle challenges during service. Use specific examples to illustrate your capability in guiding staff and ensuring high-quality service.
✨Understand the Role's Responsibilities
Familiarise yourself with the key duties of a Banquet Captain, such as coordinating catering staff and ensuring proper event setups. During the interview, express your understanding of these responsibilities and how your past experiences align with them. This shows that you're not only interested but also well-prepared.
✨Emphasise Customer Service Excellence
Customer service is crucial in this role. Be ready to share examples of how you've provided excellent service in previous positions. Highlight your ability to address guest concerns and special requests professionally, as this will resonate well with the interviewers looking for someone who can enhance the guest experience.
✨Demonstrate Flexibility and Adaptability
Given the nature of catering events, flexibility is key. Discuss your ability to adapt to changing situations, work under pressure, and manage multiple tasks simultaneously. Providing examples of how you've successfully navigated fast-paced environments will show that you're a great fit for the dynamic setting at Georgia State University.
