MSP Sales & Business Development Manager

Join to apply for the MSP Sales & Business Development Manager role at Zoho Europe. As the enterprise IT management division of Zoho Corporation, ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices. We are dedicated to creating high-quality software solutions that empower IT teams to streamline their operations and deliver exceptional services. We are committed to innovation, customer satisfaction, and building strong partnerships within the IT community.

ManageEngine offers a comprehensive suite of software solutions designed especially for Managed Service Providers (MSPs). Our product portfolio includes tools for network monitoring, endpoint management, service desk, mobile device management, and more—enabling MSPs to effectively manage multiple clients' IT infrastructures from a single, unified platform. This is a remote position.

Role Overview: As an MSP Sales & Business Development Manager, you will be at the forefront of expanding our MSP offerings in the UK. This role is built for a self-motivated sales professional who not only understands the intricacies of the MSP market and its business models but also has the capability to cultivate strong relationships through both remote collaboration and face-to-face client engagements. Your mission will be to drive business growth by identifying new opportunities, nurturing existing relationships, and positioning ManageEngine as the go-to partner for MSPs across the region. Please note, this role is Remote, with frequent on-site meetings across the UK to meet with Customers.

Key Responsibilities:

• Business Development & Lead Generation: Identify and pursue new sales opportunities within the MSP market.
• Responsible for inbound leads from multiple channels.
• Responsible for the target/sales numbers for the MSP product vertical.
• Develop and execute strategic plans to expand our customer base.
• Maintain a robust pipeline of prospective clients and drive conversions.

Customer Relationship Management:

• Establish strong, long-lasting relationships with MSP decision-makers and key stakeholders.
• Conduct regular reviews and onsite meetings to understand client needs and tailor solutions.
• Act as the main contact for clients, ensuring exceptional service and support.

Sales Strategy & Execution:

• Collaborate with internal teams (marketing, product management, and customer success) to align sales strategies.
• Design and implement effective sales tactics to meet and exceed targets.
• Leverage market data and industry trends to refine and adapt your approach.

Market Intelligence & Reporting:

• Monitor market conditions, competitor activities, and emerging trends within the MSP landscape.
• Provide periodic sales forecasts and detailed reports to senior management.
• Use insights to help shape the evolution of our MSP solutions and value propositions.

Onsite Engagement:

• Travel frequently across the UK to meet customers, conduct product demonstrations, and secure new business.
• Represent ManageEngine at industry events, conferences, and partner meetings.

Requirements:

• Proven track record in sales, particularly within the MSP or related IT services market.
• Demonstrated success in building and managing a sales pipeline with measurable results.
• Deep understanding of MSP market dynamics, business models, and client challenges.
• Prior experience with technologies or solutions related to network monitoring, endpoint management, and service desk operations is an advantage.
• Excellent verbal and written communication skills, with the confidence to engage at all levels.
• Strong presentation and negotiation abilities.
• Capability to thrive in a remote working environment while managing regular travel commitments.
• Self-driven, organized, and capable of working both independently and as part of a collaborative team.
• A degree in Information Technology or a related field is preferred.

Benefits:

• Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
• Supportive and inclusive work environment.
• Participation in coaching and mentoring schemes.
• Company Pension Scheme.
• MacBook, mobile and paid SIM.
• Company provided lunch.
• A vibrant international environment.
• Reimbursement of approved business expenses.

It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards. Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software!