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For Companies At a Glance
- Tasks: Support operational IT systems and maintain infrastructure at our new production plant.
- Company: Join Yara International, a leader in sustainable agriculture solutions worldwide.
- Benefits: Enjoy perks like private health, generous pension contributions, and personal development opportunities.
- Why this job: Be part of a mission-driven team tackling global challenges like food insecurity and environmental change.
- Qualifications: Bachelor's degree in IT or engineering; experience with industrial control systems is a plus.
- Other info: Diversity and inclusion are core to our values; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change.
About The Unit
Yara UK and Ireland is part of the global company Yara International ASA. We are a leader in the product development, manufacture and marketing of speciality nutrients & biostimulant products for use in regenerative agriculture worldwide. The business has grown significantly in recent years and has continued ambitious growth objectives for its Biological products. To meet this growth, a new Global Production plant is currently being built in Howden, UK.
We are seeking an IT/OT Support Engineer to join our team in Howden. Reporting to the Production Manager in this role, you will be responsible for supporting the production site with all operational IT systems to maintain IT systems and Operating Technology infrastructure. This role requires cross-functional expertise in enterprise IT systems (e.g., networks, servers, cybersecurity) and industrial control systems (e.g., SCADA, PLCs, sensors).
Responsibilities
- Monitor, troubleshoot, and support OT devices.
- Administer and secure industrial networks.
- Implement change control procedures and maintain documentation for OT assets.
- Perform general maintenance, security updates, upgrades, diagnostics, and data backups of DCS workstations or servers.
- Responsible person for achieving and maintaining compliance with company cybersecurity policy.
- Support disaster recovery and business continuity planning for both IT and OT environments.
- IT Support - ensure the smooth operation of hardware, software, networks, servers etc.
- Follow ITIL-based service management processes (incident, problem, and change management).
Profile
- Bachelor’s degree in computer/electrical engineering, Information Technology.
- Experience in application software, knowledge of hardware, networking, and computer support services.
- Experience with cloud integration of industrial systems.
- Used to working on and supporting production sites.
- Strong understanding of infrastructure technologies.
- Strong understanding of OT and Industrial Control Systems.
- Ability to analyze complex problems and provide effective solutions.
- Strong communication skills.
- Knowledge of cybersecurity principles and best practices.
- Professional Certifications ie Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Administrator Associate, CompTIA Network+ would be beneficial but not essential.
Additional Information
In addition to a great place to work, Yara offers an attractive rewards package including:
- Vitality Private Health
- 10% employer Pension Contributions
- Annual bonus scheme
- Life Assurance
- Confidential Employee Assistance Programme
- Wide range of personal development opportunities
- Inclusion & Wellbeing Activities (including football, badminton, walks and golf.)
Contact details: Helen Coxon, Senior HR Advisor, helen.coxon@yara.com. Apply no later than 10th June 2025.
Yara is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We believe that creating a diverse and inclusive work environment is not only the right thing, but also the smart thing to do.
IT/OT Support Engineer employer: Yara International
Contact Detail:
Yara International Recruiting Team
helen.coxon@yara.com
StudySmarter Expert Advice 🤫
We think this is how you could land IT/OT Support Engineer
✨Tip Number 1
Familiarise yourself with both IT and OT systems, as this role requires a strong understanding of enterprise IT systems and industrial control systems. Brush up on your knowledge of SCADA, PLCs, and cybersecurity principles to demonstrate your expertise during the interview.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. This can help you gain insights into the latest trends and challenges in IT/OT support, which you can discuss in your interview to show your passion and commitment.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully troubleshot IT or OT issues. Having specific examples ready will showcase your problem-solving skills and ability to work under pressure, which are crucial for this role.
✨Tip Number 4
Research Yara International and their commitment to sustainability and innovation in agriculture. Understanding their mission and values will allow you to align your answers with their goals during the interview, making you a more attractive candidate.
We think you need these skills to ace IT/OT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT and OT support. Emphasise your skills in troubleshooting, network administration, and any specific technologies mentioned in the job description, such as SCADA or PLCs.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Yara International. Mention how your background aligns with their mission to solve global challenges and detail your experience with compliance and cybersecurity principles.
Showcase Relevant Certifications: If you have any professional certifications like CCNA or CompTIA Network+, be sure to include them in your application. Highlighting these can set you apart from other candidates and demonstrate your commitment to the field.
Prepare for Technical Questions: Anticipate technical questions related to IT and OT systems during the interview process. Brush up on your knowledge of infrastructure technologies and be ready to discuss how you've solved complex problems in previous roles.
How to prepare for a job interview at Yara International
✨Understand the Role
Make sure you have a solid grasp of what an IT/OT Support Engineer does. Familiarise yourself with both IT and OT systems, including SCADA and PLCs, as well as the specific responsibilities mentioned in the job description.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with enterprise IT systems, cybersecurity principles, and industrial control systems. Highlight any relevant certifications like CCNA or Azure Administrator Associate, even if they are not essential.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your analytical skills. Prepare examples of complex problems you've solved in previous roles, particularly those related to IT and OT environments, to showcase your ability to provide effective solutions.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice explaining technical concepts in simple terms, as you may need to collaborate with non-technical team members. Be clear and concise in your responses during the interview.
