Cooplands Area Manager

Benefits: Inc. Company car and bonus scheme

Delivering the Role

• Responsible for the performance of Shops in your Area, delivering outstanding performance across Customer, Financial, People and Operational KPIs.
• Work to constantly drive down waste and inefficiency, reviewing and adapting procedures to improve efficiency and maximise output, sharing best practice with colleagues.
• Focus on continuously driving sales performance by understanding strengths, weaknesses, opportunities and threats both internally and externally.
• Pro-active to respond quickly and appropriately when threats and opportunities arise.
• Identifies trends requiring action within your P&L, understanding the cause and demonstrating the ability to develop suitable strategic plans.
• Monitor and manage labour%, budget hours, waste targets and performance across Shops, to ensure the right balance of product availability, customer service and efficiency.
• Develops high performing teams, identifying key skills’ gaps and putting development plans in place to address these and grow talent.
• Recruit new colleagues and effectively manage performance through HR procedures and Company policies.
• Develop and maintain positive relationships with teams by understanding and addressing individual motivations, needs, and concerns.
• Monitor financial processes and audit Shops invoicing, ordering and banking, ensuring accuracy and compliance with Company procedures.
• Ensure compliance with Cooplands policies and procedures, to ensure successful Shop performance and the highest levels of food safety and hygiene.
• Audit stock control across Shops, ensuring accuracy, identifying losses and investigating where concerns are identified.
• Communicate promotional offers to teams, ensuring they have all the tools needed to manage a successful promotion to maximise sales.
• Regularly visit your Shops to ensure they are all compliant with agreed standards, running efficiently and to the highest standards of customer service, product availability and presentation.
• Ensures shops look vibrant, presentable, clean and have a great atmosphere at all times.
• Use local market knowledge to identify and act upon trading opportunities.
• Anticipate future challenges and implement action plans to improve and maintain performance.

Key Skills, Know How & Experience

• Minimum 2 years experience working in an area/field management role.
• Highly motivated and target driven, with strong commercial skills.
• Understands the link between consistently high operational standards and results.
• Naturally thinks customer first, but also appreciates the benefits that the consistency of a strong Brand can bring; a strong advocate of “One Cooplands”!
• Strong Leadership and People Management skills – confident to take the lead when required and capable of being a coach and mentor that enjoys motivating and supporting colleagues so they grow and achieve results.
• Proven ability to motivate a team to deliver outstanding performance.
• A team player who is comfortable leading by example and not afraid to “get involved” to get the job done.
• A creative but clear thinker, calm under pressure, capable of juggling multiple tasks to deliver competing priorities.
• Solution focused problem solver, who addresses the cause as well as the effect.
• Analytical with a strong eye for detail. A pro-active, completer finisher.
• A clear communicator, with strong interpersonal skills, capable of working collaboratively to build productive business relationships.
• Strong empathy and alignment with our Vision, Mission & Values. Is aware of the effect their behaviour has on others, striving to deliver a positive, supportive and inclusive environment where people have the opportunity to be the best they can be.
• Confident to nip issues in the bud, challenging behaviour inconsistent with our values and expectations.
• Strong track record of customer facing experience within a retail or food focused business, understands the benefits and challenges within a small format retail environment.
• Works collaboratively with Central Support Functions, feeding back, supporting and driving key initiatives.
• Car driver, comfortable travelling to multiple sites on a frequent basis.

What’s in it for me?

• 33 days annual leave (inc Bank Hols), increasing by up to 5 more days with service.
• Company car.
• Staff discount at Cooplands and Asda.
• Company bonus scheme.
• Company sick pay.
• Life assurance.
• Employee Assistance Programme.

Apply today to start your fantastic career as our Cooplands Area Manager!

To apply please email a copy of your CV to cooplands.careers@eg.group with the reference ‘Cooplands Area Manager – Sheffield - 113502’.