Senior Technical Support Analyst x 2 - Bristol - New (REFBJ21)

Social network you want to login/join with: Senior Technical Support Analyst x 2 – Bristol – New (REFBJ21), Bristol Client: RedRock Resourcing Location: Bristol, United Kingdom Job Category: Other – EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Senior Technical Support Analyst x 2 – Bristol – New (REFBJ21) A high-profile organisation—recognised as the leader in its field—requires a number of Senior Technical Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and user setups. Engaging in technical projects, meeting clients and delivering onsite time with the team. Working with the team to implement policy and procedure. Helping train and develop junior team members. Excellent benefits package including comprehensive training and development! #J-18808-Ljbffr