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For Companies At a Glance
- Tasks: Design and sell dream kitchens while providing top-notch customer service.
- Company: Join Howdens, the UK's leading trade kitchen supplier with over 800 depots.
- Benefits: Enjoy a competitive salary, paid holidays, team outings, and staff discounts.
- Why this job: Kickstart your career with hands-on training and support in a vibrant work culture.
- Qualifications: Passion for sales, strong communication skills, and a valid driving licence required.
- Other info: This is a Level 3 Customer Service Apprenticeship lasting 12-15 months.
Join Howdens and launch your career as an Apprentice Kitchen Sales Designer. At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in both 2022 and 2023.
The Apprentice Kitchen Sales Designer role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a Level 3 Customer Service Apprenticeship. The program typically spans 12 to 15 months.
Responsibilities
- Planning, designing and selling inspirational kitchens using the Company’s range of products with the highest level of customer service.
- Developing long term collaborative business relationships with customers from the building trade and their clients.
- Visiting sites including people’s homes to measure and evaluate the customer’s needs.
- Utilising Howdens unique 'My Kitchen' service which offers the ability to create and view high quality images.
- Correctly processing estimates, pricing, delivery dates and stock requirements for your customer.
You will be required to use your own vehicle during business hours, and travel expenses will be reimbursed accordingly.
Requirements
- Strong communication skills.
- A genuine interest in, and flair for, design.
- Ability to build strong relationships.
- Good customer service skills.
- Target driven.
- Ability to work autonomously and use own initiative.
- Effective planning and organising abilities.
- Capability to prioritise and manage own workload effectively.
- A strong desire for continuous personal and professional development.
- The right to work in the UK and related evidence.
- You must hold a valid driving licence. If you are currently learning to drive you may be considered.
Please note - if you have considerable experience in a similar role, you may not be suitable for an apprenticeship. If you already have experience and are looking for a full time role please visit careers.howdens.com to see our non-apprenticeship opportunities.
The Apprenticeship
- Level 3 apprenticeship framework in Customer Service.
- Essential Skills (Level 2 Application of Number, Communication, Information & Communication Technology – Exemptions may apply).
- Training provided by in house Learning & Development Team.
- Support from external training provider.
- 15 Month programme.
- GCSE Maths and English required Minimum Grade 3 or D.
Rewards And Benefits
We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive:
- A competitive £15,000 salary.
- Paid holiday entitlement.
- Competitive Pension Plan with a maximum company contribution of 12%.
- Team incentives and outings.
- Staff discount on Howdens products.
About Us
Howdens Joinery is the UK's premier trade kitchen supplier, offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email apprenticeships@howdens.com with the job title and location, and we will be happy to help you.
Contact Detail:
Howdens Recruiting Team
apprenticeships@howdens.com
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Kitchen Sales Designer
✨Tip Number 1
Familiarise yourself with Howdens' product range and services. Understanding their offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about kitchen design ideas. This will help you articulate your thoughts clearly and show your passion for customer service during the interview.
✨Tip Number 3
Research common kitchen design trends and styles. Being knowledgeable about current trends can give you an edge when discussing how to meet customer needs and preferences.
✨Tip Number 4
Prepare examples of how you've successfully built relationships in previous roles or experiences. This will showcase your ability to connect with customers, which is crucial for the Apprentice Kitchen Sales Designer position.
We think you need these skills to ace Apprentice Kitchen Sales Designer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Apprentice Kitchen Sales Designer. Familiarise yourself with the skills required, such as strong communication and customer service abilities, as well as a passion for design.
Tailor Your CV: Craft your CV to highlight relevant experiences and skills that align with the job description. Emphasise any previous customer service roles or design-related experiences, even if they are informal or voluntary.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and Howdens as a company. Mention specific reasons why you want to work there and how your skills can contribute to their team. Be sure to convey your eagerness to learn and grow.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Howdens
✨Show Your Passion for Design
Make sure to express your genuine interest in kitchen design during the interview. Share any personal projects or experiences that highlight your creativity and flair for design, as this will resonate well with Howdens' focus on turning clients' dream kitchens into reality.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with builders and clients, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you would approach understanding a customer's needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples where you've successfully handled customer inquiries or resolved issues, as this will demonstrate your capability to build strong relationships and provide excellent service.
✨Research Howdens and Its Products
Familiarise yourself with Howdens' range of products and services before the interview. Understanding their unique 'My Kitchen' service and being able to discuss it will show your enthusiasm for the role and your commitment to learning about the company.
