Welcome and Donations Team Member
Welcome and Donations Team Member

Welcome and Donations Team Member

Norwich Full-Time No home office possible
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At a Glance

  • Tasks: Welcome visitors and process donations to enhance their experience at the Cathedral.
  • Company: Join a historic Cathedral dedicated to providing an exceptional visitor experience.
  • Benefits: Enjoy flexible part-time hours with potential for extra shifts and a supportive team environment.
  • Why this job: Be part of a welcoming team that makes a real impact on visitors' experiences.
  • Qualifications: No specific qualifications required; just a friendly attitude and willingness to help!
  • Other info: Must be available to work Sundays; applications close on February 7, 2025.

We are currently recruiting for a Welcome and Donations Team Member.

The Welcome and Donations Team play a key role in championing a world class visitor experience at the Cathedral.

The team members welcome visitors, answer questions, and help provide all the information visitors need to make the most of their visits.

They also invite and process donations to support the running of the Cathedral.

The Welcome and Donations team members work closely with other staff and volunteers across the Cathedral, especially the volunteer Cathedral Welcomers.

This part-time post is for four shifts of 4.75 hours (19 hours) per week although additional hours may be offered at times to cover holiday and sickness.

To fulfil our staffing rota, we are particularly looking for somebody who can work Sundays as part of their shift allocation.

The closing date for applications is 12 noon on Friday 7 February 2025.

Interviews will be held on Friday 14 February 2025.

How to apply

For more information, please click the ‘Apply’ button.

Welcome and Donations Team Member employer: NORWICH CATHEDRAL

Joining our Welcome and Donations Team at the Cathedral means becoming part of a dedicated group that is passionate about providing an exceptional visitor experience. We offer a supportive work culture that values teamwork and community engagement, along with flexible part-time hours that can accommodate your schedule. With opportunities for personal growth and the chance to make a meaningful impact through visitor interactions and donations, this role is perfect for those looking to contribute to a cherished local landmark.
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Contact Detail:

NORWICH CATHEDRAL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welcome and Donations Team Member

✨Tip Number 1

Familiarize yourself with the Cathedral's history and key features. This knowledge will help you engage with visitors and answer their questions confidently, making a great impression during your interview.

✨Tip Number 2

Show your enthusiasm for providing excellent visitor experiences. Think of examples from your past where you've gone above and beyond to help others, as this aligns perfectly with the role's focus on championing visitor satisfaction.

✨Tip Number 3

Be prepared to discuss your availability, especially for Sundays. Since the role requires working on weekends, demonstrating flexibility in your schedule can set you apart from other candidates.

✨Tip Number 4

Highlight any previous experience in customer service or volunteer roles. Sharing specific instances where you've interacted with the public or managed donations will showcase your suitability for the Welcome and Donations Team.

We think you need these skills to ace Welcome and Donations Team Member

Customer Service Skills
Communication Skills
Interpersonal Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Organizational Skills
Cash Handling
Basic IT Skills
Flexibility
Time Management
Empathy
Ability to Work Under Pressure
Knowledge of the Cathedral and its History

Some tips for your application 🫡

Understand the Role: Take some time to fully understand the responsibilities of a Welcome and Donations Team Member. Highlight your customer service skills and any experience you have in welcoming visitors or processing donations.

Tailor Your CV: Make sure your CV reflects relevant experience that aligns with the job description. Emphasize any previous roles where you interacted with the public, handled donations, or worked in a team environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent visitor experiences. Mention why you want to work at the Cathedral and how your skills can contribute to the Welcome and Donations Team.

Check Application Details: Before submitting your application, double-check all details including your availability for Sunday shifts. Ensure that your application is complete and submitted before the deadline of 12 noon on Friday 7 February 2025.

How to prepare for a job interview at NORWICH CATHEDRAL

✨Show Your Enthusiasm

Make sure to express your passion for providing a world-class visitor experience. Share specific examples of how you've welcomed guests or handled inquiries in previous roles.

✨Know the Cathedral

Research the Cathedral's history, architecture, and any special events. Being knowledgeable will help you answer visitor questions confidently and show your commitment to the role.

✨Highlight Teamwork Skills

Since the role involves working closely with other staff and volunteers, be prepared to discuss your experience in teamwork. Share examples of how you've collaborated effectively in past positions.

✨Availability is Key

Be clear about your availability, especially regarding Sundays. If you can be flexible with your hours, mention that as it shows your willingness to support the team when needed.

Welcome and Donations Team Member
NORWICH CATHEDRAL
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