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- Tasks: Join a dynamic team as a Service Analyst, managing daily operations and change meetings.
- Company: Work with a leading consultancy known for its innovative IT solutions.
- Benefits: Enjoy a hybrid work model with initial on-site training and competitive pay.
- Why this job: Gain hands-on experience in IT service management while contributing to impactful projects.
- Qualifications: Ideal candidates should have IT, Change, and Administration experience with strong Microsoft Office skills.
- Other info: Active SC clearance is required; reach out for any questions!
The predicted salary is between 48000 - 56000 £ per year.
Service Analyst – Configuration Rate – £400 inside IR35 Duration – 12 months Location – Gosport – Hybrid with initial on-site presence A leading consultancy are looking for a Service Analyst to join their team on a contract basis. This role includes initial time on site into Gosport. You will be involved in running the day-to-day BAU and Change Advisory Board meetings. As well as this you will look at submission coming into the team as well as triage and follow up / chase. Procurement and Software licensing tasks included. The ideal candidate will have a background in IT, Change and Administration with excellent Microsoft Office skills. Reporting to the Account Lead Configuration Manager, responsible for maintaining Information and configuration items required to deliver the IT Service, including their relationships. Manage the application configuration across multiple environments to support the project testing cycles and release. Identification and documentation of system elements, interfaces, and interdependencies. Complete Transformation Function & Physical Baseline Verification Audits as required to support the Programme. Create release and project management baselines for project teams. Update status of change requests, problem records, defect records and baselines (in Dimensions) to show that they are ready to be tested or in live, as required. Manage and review all submissions to IT Change ensuring all necessary approvals for releases are in place. Contribute to the administration of the IT Change Schedule with details of releases, and their status, maintaining RCB Metrics as appropriate. Administer the technology roadmap and proactively seek End of Life dates for products in support of the AMO office and Projects. File transfers – to support the Account by providing onsite coverage to transfer files to & from the air gapped development environment. COTS downloads – on request download commercial off the shelf software, complying to software vendor policies & rules relating to any associated licenses. Liaising with Account security team to correct governance applied prior to installation. Please note that for this position due to timeframes you will need to hold an active SC clearance. For any questions, please email me directly at JBRP1_UKTJ
Sanderson Recruitment | Service Analyst - Configuration employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sanderson Recruitment | Service Analyst - Configuration
✨Tip Number 1
Make sure you familiarize yourself with the specific IT service management tools and processes that are commonly used in configuration management. Understanding these tools will help you demonstrate your capability to manage application configurations effectively.
✨Tip Number 2
Since this role involves running Change Advisory Board meetings, practice your facilitation skills. Being able to lead discussions and manage stakeholder expectations will be crucial for your success in this position.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and PowerPoint. These tools will be essential for reporting and presenting information clearly to your team and stakeholders.
✨Tip Number 4
Ensure you have a clear understanding of the SC clearance process and any requirements associated with it. Being proactive about your clearance status can set you apart from other candidates.
We think you need these skills to ace Sanderson Recruitment | Service Analyst - Configuration
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Service Analyst position. Highlight your experience in IT, Change, and Administration, as well as your proficiency in Microsoft Office.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your background in managing application configurations and your familiarity with procurement and software licensing tasks.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your relevant experience and how it relates to the specific duties mentioned in the job description. Mention your active SC clearance and your ability to work in a hybrid environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for the role of a Service Analyst.
How to prepare for a job interview at Sanderson Recruitment
✨Understand the Role
Make sure you have a clear understanding of the Service Analyst role and its responsibilities. Familiarize yourself with the day-to-day tasks, such as running BAU and Change Advisory Board meetings, and be ready to discuss how your background in IT and administration aligns with these duties.
✨Showcase Your Microsoft Office Skills
Since excellent Microsoft Office skills are essential for this position, prepare to demonstrate your proficiency. Bring examples of how you've used tools like Excel for data management or PowerPoint for presentations in previous roles.
✨Prepare for Technical Questions
Expect technical questions related to configuration management and software licensing. Brush up on your knowledge of application configuration across multiple environments and be ready to discuss how you would manage change requests and problem records.
✨Highlight Your Communication Skills
As the role involves liaising with various teams, emphasize your communication skills. Be prepared to provide examples of how you've effectively collaborated with different stakeholders in past projects, especially in relation to governance and compliance.
