Field Service Representative - Defense Sector (West Europe)

Nokia Space & Defense exists to build the networks that modern defense demands. We deliver secure, reliable, resilient networks to NATO and allied nations globally and across all domains. Backed by Nokia Bell Labs and over a century of innovation, we’re solving complex challenges with innovative solutions that revolutionize defense communications. Join us and become part of a team pioneering next-generation connectivity across some of the most complex and mission-critical environments.

We are now seeking a highly skilled and motivated Field Service Representative to join our team and contribute to the advancement of cutting-edge communications solutions for the defense sector. The position will work closely with regional sales teams / account management and is expected to drive technical engagements with defense customers and partners, present and demonstrate our product capabilities both remotely and onsite, conduct comprehensive training and proof-of-concept (PoC) developments. This role requires a deep understanding of communications solutions in military / defense segment, hands-on expertise in telecommunications and secure networks, and the ability to bridge the gap between advanced technology and mission-critical defense applications.

How You Will Contribute And What You Will Learn

In this role, you will be at the forefront of innovation, working directly with defense customers and partners to demonstrate the power of Nokia's technology. You will play a key role in:

• Leading and executing pre-sales activities, technical demonstrations, and customer training.
• Conducting proof-of-concept developments and field trials showcasing Nokia's advanced communications solutions.
• Engaging with defense organizations to understand their mission requirements and tailor Nokia's offerings to meet their operational needs.
• Collaborating with sales, product management, and R&D teams to ensure seamless integration of Nokia's solutions into defense environments.
• Gathering and understanding customer requirements and providing feedback to product management and R&D teams to support continuous improvement.
• Developing and delivering compelling technical presentations and solution roadmaps tailored to the defense sector.
• Ensuring compliance with defense industry security protocols and regulatory requirements.
• Acting as a trusted advisor to defense customers, translating technical capabilities into real-world mission-critical advantages.

While the role will focus on certain countries it may include occasional support for other countries of the Market Unit.

Key Skills And Experience

This is an opportunity to make a real impact on the future of defense communications. You will be working with a team of passionate and dedicated professionals who are committed to delivering innovative solutions that meet the evolving needs of our customers. To be successful in this role, you will need:

• A strong background in defense, with experience working in or with defense agencies, military organizations, or defense contractors.
• Technical expertise in communication solutions, ideally 4G/LTE and 5G, secure networks, RF engineering, or satellite communications.
• Proven ability to conduct technical demonstrations and proof-of-concepts in live or simulated defense environments.
• A Bachelor's or Master's degree in Engineering, Telecommunications, Computer Science, or a related field.
• Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical defense stakeholders.
• The ability to act as the primary contact for local/regional technical inquiries.
• The ability to obtain a Secret level clearance.

Travel: Moderate to high, depending on customer engagements incl. international travel.

The appropriate job grade will be assigned based on a thorough assessment of the candidate’s experience, qualifications, and overall fit for the role.

About Us

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer.

Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere, Gender-Equality Index by Bloomberg, Workplace Pride Global Benchmark.

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

In Mobile Networks, our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.