Sales Account Executive (CX & Saas)
Sales Account Executive (CX & Saas)

Sales Account Executive (CX & Saas)

Telford Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive the sales journey from lead generation to closing deals with major brands.
  • Company: Join a cutting-edge company transforming digital customer experiences.
  • Benefits: Enjoy competitive pay, flexible working options, and exciting corporate perks.
  • Why this job: Make a significant impact in a fast-paced environment while building valuable relationships.
  • Qualifications: Proven B2B sales experience in digital services or SaaS is essential.
  • Other info: Ideal for strategic thinkers ready to navigate complex deals.

The predicted salary is between 36000 - 60000 £ per year.

Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients' cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory.

Your Impact

  • Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
  • End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
  • Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
  • Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
  • Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
  • Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
  • Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
  • Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace

Your Expertise

  • Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
  • Demonstrated ability to close high-value, multi-stakeholder enterprise deals
  • Working with or for a BPO would also be desirable
  • Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
  • Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
  • Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets

Sales Account Executive (CX & Saas) employer: Cactus Search

As a Sales Account Executive in our dynamic team, you'll enjoy a vibrant work culture that fosters innovation and collaboration, all while being part of a company that is at the forefront of digital customer experience solutions. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, alongside a supportive environment that values your contributions and encourages growth. Join us in a location that not only boasts a thriving business ecosystem but also provides a unique opportunity to engage with major brands and make a tangible impact in the retail sector.
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Contact Detail:

Cactus Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Account Executive (CX & Saas)

✨Tip Number 1

Familiarise yourself with the latest trends in digital customer experience and SaaS solutions. This knowledge will not only help you understand our offerings better but also enable you to engage in meaningful conversations with potential clients.

✨Tip Number 2

Network actively within the retail and digital CX sectors. Attend industry events, webinars, and online forums to connect with decision-makers and influencers who can provide insights and potentially lead to sales opportunities.

✨Tip Number 3

Develop a strong personal brand on platforms like LinkedIn. Share relevant content, engage with industry discussions, and showcase your expertise in B2B sales and customer experience to attract attention from potential employers and clients.

✨Tip Number 4

Prepare for interviews by practising your consultative selling techniques. Be ready to demonstrate how you would approach complex deals and build relationships with C-suite executives, as this will be crucial in showcasing your fit for the role.

We think you need these skills to ace Sales Account Executive (CX & Saas)

B2B Sales Expertise
Sales Pipeline Management
Negotiation Skills
Consultative Selling
Relationship Building
Commercial Acumen
Customer Experience Knowledge
Digital Services Understanding
SaaS Solutions Familiarity
Market Expansion Strategies
Cross-Functional Collaboration
Forecasting and Reporting
Problem-Solving Skills
Resilience in High-Growth Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in B2B sales, particularly within digital services and SaaS. Use specific examples of high-value deals you've closed and how you navigated complex negotiations.

Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic lead generation skills and your ability to build relationships with senior decision-makers. Mention your understanding of customer experience ecosystems and how it aligns with the company's goals.

Showcase Relevant Achievements: Include quantifiable achievements in your application that demonstrate your success in sales. For instance, mention the percentage by which you exceeded sales targets or the size of the deals you have successfully closed.

Research the Company: Familiarise yourself with the company's digital customer experience solutions and their impact on the market. This knowledge will help you tailor your application and prepare for potential interview questions.

How to prepare for a job interview at Cactus Search

✨Showcase Your Sales Success

Be prepared to discuss specific examples of your past sales achievements. Highlight how you successfully closed high-value deals and the strategies you employed to build your sales pipeline.

✨Understand the Digital CX Landscape

Familiarise yourself with the latest trends and technologies in digital customer experience. This knowledge will help you articulate how you can contribute to the company's growth and align with their solutions.

✨Demonstrate Consultative Selling Skills

Prepare to discuss how you approach consultative selling. Be ready to explain how you identify client needs and tailor your proposals to meet those needs, showcasing your ability to partner effectively with clients.

✨Build Rapport with Decision-Makers

Practice establishing connections with senior executives during the interview. Show that you can engage with C-suite leaders by discussing your experience in building trusted relationships and navigating complex negotiations.

Sales Account Executive (CX & Saas)
Cactus Search
C
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